swguy:
Trying to reduce duplication and consolidate all content on the docs site so there's only one source of truth.
Agree we should try to limit duplication, but I have too disagree with the placement of the About Us information on the Docs site. About us is part of the 'sales pitch for using ZC' and should be part of this site. The two sites have different purposes.
This site is like the 'showroom', we want to attract new customers and 'sell' them the idea of owning and operating their own online store. We need enough information here to make a good decision.
To me the Docs site is the owner's self-help service manual. A user can find solutions to problems and instructions for doing it themselves, without interacting with the community via the forums.
Please do not PM for support issues: a private solution doesn't benefit the community.
Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.