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Responsive Classic Sideboxes not show on tablet.

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6 Sep 2026, 7:03 AM
#1
kevin_a avatar

kevin_a

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Responsive Classic Sideboxes not show on tablet.

On the following site
httpsCOLON//test222DOTrarecoinsandtokensDOTcoDOTuk/
the sideboxes are not visible when viewed with a tablet and phone screen.
Also, the 3 bar menu on the phone does not list all categories...... just one of them.
I would appreciate help in solving this loss of info and navigation .
Responsive Classic.
version 2.2.2
PHP 8.3

kevin_a

6 Sep 2026, 8:14 AM
#2
balihr avatar

balihr

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Re: Responsive Classic Sideboxes not show on tablet.

Sorry I can't answer your original questions, but if you're not too far in with your test, I'd recommend switching to Responsive Classic Redesign or ZCA Bootstrap template. It might seem like a pain at this stage, but you will see the benefits later on.

Main difference is that the built-in RC template is not really responsive, it actually depends on the MobileDetect class for some features, whereas a true responsive design means it just depends on screen size and nothing else.

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6 Sep 2026, 11:12 AM
#3
lat9 avatar

lat9

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Re: Responsive Classic Sideboxes not show on tablet.

kevin_a:

On the following site
httpsCOLON//test222DOTrarecoinsandtokensDOTcoDOTuk/
the sideboxes are not visible when viewed with a tablet and phone screen.
Also, the 3 bar menu on the phone does not list all categories...... just one of them.
I would appreciate help in solving this loss of info and navigation .
Responsive Classic.
version 2.2.2
PHP 8.3

3-bar menu missing categories: corrected for ZC2.3.0 and later via this GitHub commit: https://github.com/zencart/zencart/commit/81916997f4916fc3f308cf230f60afd5787a431e

Missing sideboxes on tablet/phone: They're never shown on a phone (responsive portrait viewport) and might be hidden on tablets if the viewport width is too amall

8 Sep 2026, 6:25 AM
#4
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kevin_a

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Re: Responsive Classic Sideboxes not show on tablet.

Missing sideboxes on tablet/phone: They're never shown on a phone (responsive portrait viewport) and might be hidden on tablets if the viewport width is too small

CRITICAL FAILURE OF TEMPLATE DESIGN?
Thank you for the reply.
The failure to include sideboxes in a 'responsive structure', withholds critical information from customers, and seems to render the Cart site and owner open to vulnerability because orders are not made with the available terms and conditions being declared.
I think this fact should be emphasized for anyone using the template to make an informed decision as to whether it will be acceptable for their business.
Is there ANY other way to get that information to customers? Can the Main Page be edited JUST for the small window view-port?

kevin_a

8 Sep 2026, 7:09 AM
#5
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kevin_a

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Re: Responsive Classic Sideboxes not show on tablet.

Ok... I take back what I said... having made the amendments to the tpl_modules_mobile_menu.php, I now see that the menu delivers the sidebox content.
problem solved.
Thanks for the support.

kevin_a

8 Sep 2026, 1:40 PM
#6
kevin_a avatar

kevin_a

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Re: Responsive Classic Sideboxes not show on tablet.

When testing the inclusion of the side boxes in the Responsive Classic Template modified by
includes/templates/responsive_classic/templates/tpl_modules_mobile_menu.php
from GitHub, the sidebox "Important Links" has now been included, with submenu items that do not appear in the Tablet and PC screens.

These need to be excluded, but the Layout box controller in admin does not show them to be included anywhere.
How can this 'fine' level of editing be done? so that only the required boxes show please?

kevin_a

8 Sep 2026, 2:22 PM
#7
barco57 avatar

barco57

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Re: Responsive Classic Sideboxes not show on tablet.

The extra links shown under "important Links" are from the ez-pages. They are built-in example pages you can just delete under Admin > Tools> ez-pages, or you can adjust the settings so they don't show up in menus

Mike
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