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Have trouble checking out all of a sudden opc

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9 Sep 2026, 4:51 PM

chadlly2003

Totally Zenned

Join Date:: Jan 2015
Posts:: 747
Plugin Contributions:: 0

Have trouble checking out all of a sudden opc

For some reason when i go to guest checkout using opc i am getting "its taking a little longer than normal to validate the customer details. Please close this message and try again. I dont see anything in the logs. If anyone has any ideas please let me know

9 Sep 2026, 5:41 PM

swguy

Administrator

Join Date:: Feb 2006
Location:: Tampa Bay, Florida
Posts:: 10,691
Plugin Contributions:: 56

Re: Have trouble checking out all of a sudden opc

Check your browser console to see if there's a JS error.

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9 Sep 2026, 5:43 PM

chadlly2003

Totally Zenned

Join Date:: Jan 2015
Posts:: 747
Plugin Contributions:: 0

Re: Have trouble checking out all of a sudden opc

Disregard. The customer had cleantalk api which was causing a timeout error. I fix the script all is good.