New Zenner
- Join Date:
- May 2006
- Posts:
- 38
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- 0
Checkout process fails at email stage
I have version 2.2.2 Zen Cart installed using PHP 8.2 on linux. Everything has been working fine but this week a problem has arisen on checkout which times out. Although the order is raised ok, no emails are sent and a http 500 error occurs. Products remain in the customers cart.
Email is working fine on other processes.
I have email archive installed and I have also installed, then uninstalled Preview Email [encapsulated].
Any ideas please?
Debug log message:
[03-Oct-2026 10:56:33 UTC] PHP Fatal error: Maximum execution time of 30 seconds exceeded in /var/www/vhosts/xxxxxxxxx.co.uk/httpdocs/includes/functions/functions_email.php on line 190
[03-Oct-2026 10:56:33 UTC] Request URI: /index.php?main_page=checkout_process, IP address: XX.104.105.33
--> PHP Fatal error: Maximum execution time of 30 seconds exceeded in /var/www/vhosts/xxxxxxxxx.co.uk/httpdocs/includes/functions/functions_email.php on line 190.
[03-Oct-2026 10:56:33 UTC] Request URI: /index.php?main_page=checkout_process, IP address:XX.104.105.33
--> PHP Fatal error: Maximum execution time of 30 seconds exceeded in /var/www/vhosts/xxxxxxxxx.co.uk/httpdocs/includes/functions/functions_email.php on line 190.