Configuring Taxes for Canadian Sites/Zones

s_mack:

This is an educated guess... currencies. Just the numbers being used that don't make sense with the taxes you've described... is it possible your store currency is set to USD and your users are using CAD? I don't see a selector on your site where I can choose a currency, so I'm wondering if you have that hardcoded somewhere, or if you are perchance using my userCurrency mod and it is being selected for us based on location?

Just a thought

• Steven

Thanks for the hint on currency. I checked out Localization > Currencies and discovered that although CAD was set to the default currency, its value was still 1.11...the out-of-the-box value I guess. Saved! Mucho thanks.

Aha! Glad I could help. Out of the box, I think the default is USD. When you change that, you have to put a 1.0000 into the value and then re-update the currencies.

So all good now?

• Steven

I'm a bit confused by this thread. I've installed 1.36, and it seems to come with all of the provinces listed already, ready for definitions and rates. Should I ignore this thread, duplicate the entries, or delete the preinstalled ones and insert the ones from this thead?
mark

This thread is talking about how to configure your taxes using the already-created countries+provinces.

If you don't already have the Zone Definitions created (which you shouldn't, given a fresh install), you'll need to follow these instructions insomuch as they apply to your needs.

You will not need to duplicate any "Zones"; merely add new Zone Definitions (not to be confused with the fact that they may be called by the same name as existing Zones).

none of the above... just follow the instructions carefully. You are confusing geographical zones with tax zones... follow to the letter and you'll get it.

ooops... Dr.B beat me to it :)

• Steven

I think I might be missing something with the set up here. I had this tax set up done in version 1.35. We recently upgraded to 1.36 and I have followed the instructions here to a T. However, only GST is showing up when I do a test purchase in Ontario. Any thought as to why this might happen? I've checked everything 3 times over and can't figure it out. Any help would be much appreciated.

Thanks. It was more than a bit confusing.
mark

I've followed the directions (and even reset the default tax to be selected when adding a new product:)). I now have two GSTs being added to both the product and to the shipping. Where might I have duplicated?
mark

Problem solve: a combination of a test product with no tax rate set, and "allzones", as MB1 noted above.
mark

Hello,

I have setup my test cart with the correct settings, this is an Ontario location, and I am getting the wrong taxes, for example, $10.00 gives me $11.11

Any reason why?

Bill

Yep - you don't have the correct settings.

Hi
I have installed the latest version 1.37 and i have always had the gst configured as shown on the first page, since my latest upgrade I have noticed Gst not being charged on some of my Canadian orders. I have had orders from Sault Ste. Marie, BC & Cambridge recently that did not get charged any tax, however in the same time frame I had orders from london and they were charged GST.
I have taken another look at my set up and changed my store configuratuion to London after I had added this as a zone, I then tried a test purchase and still no GST out of london, it worked fine before my upgrade, any ideas???
yours Marie

I've checked and rechecked my setup, and I'm positive I have followed the instructions to the letter - but for some reason, the GST on Shipping never shows in my order page. Anyone have any thoughts on something I may have missed? Thanks...

moxy:

I've checked and rechecked my setup, and I'm positive I have followed the instructions to the letter - but for some reason, the GST on Shipping never shows in my order page. Anyone have any thoughts on something I may have missed? Thanks...

Well, I have no idea what I did, but somehow poking around I seem to have fixed it. If I figure it out I'll post back with a solution.

We have a problem with the shipping taxes not being separated by GST and PST.

We only want to charge PST on shipping when the client is from the province of BC, Canada.

However, the shipping module only allows ONE tax class and we need it for the CANADA GST which gets charged in every province.

How we Charge GST on shipping to all Canadian Provinces and PST on shipping to only BC?

We need to charge the PST and GST seperaty for shipping taxes.

Shane

Follow the instructions at the the top EXACTLY and you will end up with what you want.

I have the exact same situation as you (in BC) and it works perfectly.

• Steven

s_mack:

Follow the instructions at the the top EXACTLY and you will end up with what you want.

I have the exact same situation as you (in BC) and it works perfectly.

• Steven

Hi Steven,

I am not sure we are talking about the same things.

I do have the EXACT settings at the beginning of this discussion and it does not work for dual taxes on SHIPPING.

We can only charge PST on shipping for customers in BC. But we have to charge GST for customers in all other provinces.

Zen Cart only allows ONE shipping tax class for per Shipping Method.

We essentially, need two shipping classes:

1. GST and PST for BC residents.
2. GST only for residents outside of BC (all other provinces).

Does this make sense?

Yes, of course it does... and yes, that is how mine is set up (except you are missing HST on shipping to Atlantic provinces). That is how it should be set up for ALL BC-based stores. And following the original steps of this thread produces that for me just fine, so I don't know what the problem is.

You don't need more than one shipping tax class... you just need multiple tax rates for that class, based on zones.

I know you're saying you went through it... but all I can suggest is you do it again more carefully. Just (obviously) substitute BC for Ontario, and 7% PST instead of 8%.

You WILL end up with PST+GST being charged appropriately on shipping within BC and GST only being charged on the other provinces (except Atlantic which will, correctly, be charged HST) and no tax on International shipments.

There doesn't appear to be anything special about your circumstances so it will work for you if the settings are exact.

• Steven

s_mack:

I know you're saying you went through it... but all I can suggest is you do it again more carefully. Just (obviously) substitute BC for Ontario, and 7% PST instead of 8%.

Thanks for pointing that out....

AH, we only had to make one change:

Make the Tax Class Title: GST Shipping Class...

• Tax Class Title: GST Shipping Class
• Zone: BC PST Zone
• Tax Rate (%): 7.0000
• Description: 7.0% PST (shipping)
• Priority: 1

Thank you!

Shane

Ok I am from Westlock,Alberta,Canada,and I an having trouble setting up my taxes. I am a Canadian Only Store.

Alberta Purchase

ex. 3 Items x 4.99 = $14.97 + 10% Shipping of Order Total $1.50 + 6.0% GST = (wrong amount $0.90,should be 0.98) + (how do I add this to the total purchase amount) + 70c Service Charge

Ok my problem is that I need to add the 70c service charge to the cart , plus the 6.0% GST is wrong it should be 0.98 instead of 0.90.??? Shopping cart isn't calaculating it right.