Thanks, B.I. Lest I come across like an ingrate, I need to say that I'm not peeved in any way. I appreciate anyone who has the time and inclination to point me in the right direction. Conversely, anyone who ignores me is guilty of nothing. I accept Zen-Cart as-is: no contract compels anyone to supply or pay for support.
Once in a blue moon, I try to answer the obvious stuff when I see a recent post from a newbie who is looking for answers -- providing, of course, it's one of the few problems I have personally experienced and resolved. I wouldn't have a working open-source e-com solution if not for the countless times when more experienced Zenners have taken pity on me and answered my questions, so the least I can do is pitch in a few dollars and try to help someone new. But more often than not, I don't even have enough time to read other's posts. Considering how little I contribute to the Zen-Cart community, I'll be the last person to feel I am in any way entitled to the help of others.
I hope this clarifies my attitude in the context of my earlier posts. And if we have beaten this dead horse sufficiently, I am tickled to announce that my problem with SEO-URLs is fixed.
For the benefit of anyone who encounters this issue in the future, the problem was that I had entered search-engine friendly urls for EZ-page links to Shipping, Contact and Site-map pages. (I did this to disable the Information sidebox and consolidate these links into the EZ-pages sidebox -- fewer sideboxes, simpler page.)
Entering a friendly URL like site_map.html works fine, but not on the first page of the session. Of course, I was beyond the initial session page when I tested this, so I never noticed the problem with these links until weeks later.
To fix the problem, I first disabled SEO-URLs. Then, I set the Information sidebox to display -- so I could copy the "unfriendly" links to Site-map, Contact-us and Shipping-info pages. I then replaced the "friendly" URLs in the EZ-page links with the "unfriendly" URLs, disabled the Information sidebox and turned SEO-URLs back on.
Everything works on the initial session page now. And for what it's worth, just dialogging this with others helped me to clarify my own observations, which ultimately led me to isolate the culprit. Is that cool or what! :cool:
BlessIsaacola:
It's not so much that people don't want to help. Most people know that there are issues with this mod that is not worth going live with and probably do not see any need for wasting their time until some of those issues are fixed.
For example, let's assume you don't have the problem you're describing, have you figured out a solution to the login problem whereby some of your customers are not able to login once they create an account? This issue has been discussed in several post. If you have a mod that doesn't let your customer login sometimes that's not good.