Urgent Help With Vat

Can someone please help me, I cannot seem to get VAT to be consitently added to all orders.
(Version 1.3.X)

I have added all of the UK counties under Zones.

Under "zone definitions" I have added a tax zone called UK
This has a "tax rate" called "taxable goods" @ 17.5%

Under "zone definitions - taxes, payment and shipping"
Country: United Kingdom
Zone: All Zones
(If I try and edit to change zone, all of the counties I added are here)

When a new customer is created and an order is processed there is not VAT added.

If I use a test customer I added then I see VAT?

PLEASE PLEASE PLEASE HELP, this is driving me mad

It appears that VAT is only added if the customer is in the same Zone (county) as the store (set under my store)

Hi There

I think this archive thread may help - it was titled a UK Configuration - it is very long now, but check out contributions by Kev - he has produced a downloadable template for UK config - it is by far and away the best starting place - configures all the VAT and converts times, dates and weights etc. The main thread is here, but I would start at the newest end and work back until you find the link to his site.

Unfortunately, I am not a my own computer at the moment and cannot paste it directly.

http://www.zen-cart.com/forum/showthread.php?t=6937

Best regards, Ian

Hi Again

Sorry to double post, just found the link to the site - http://www.mutualadvantage.co.uk/ukzencarttemplate1.php

Dont worry about registering - I did so some time back and have had 2 relevant emails and no spam.

Best regards, Ian

I think this is all due me setting the store basis of tax to "Store" rather than "Billing"

I had the same problem and found that tax is shown before and after login to all customers if under config>mystore you put

basis of product and shipping tax to "shipping"

but then I havent added all the uk counties as zones as they dont have different tax and I dont have different shipping costs for each county.. i just deleted all zones and have just UK as one zone then in tax rate it is set to just the "UK" zone and not "all zones"

hth

Thanks for the help

I resolved the issue as discussed by changing the tax basis to billing.

To reply to another point, I only added the counties for completness sake to make me feel more english :)