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Orders with paypal won't go through!!!!

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11 May 2006, 5:09 AM
#1
vanessaheart avatar

vanessaheart

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Orders with paypal won't go through!!!!

Please help! I was ready to launch my website. It's in the previous version of Zen Cart 1.2.7 and to test it, I had a friend make a purchase through paypal. The money went through and I recieved it in my paypal account. But the order NEVER showed up in my admin area. And it never showed up in my Orders area. The new customers section works fine. But not the orders for paypal! Please help and let me know what I can do to process all the orders!

11 May 2006, 9:40 AM
#2
merlinpa1969 avatar

merlinpa1969

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Re: Orders with paypal won't go through!!!!

please make sure that the email address yu are using in zen cart paypal module is the PRIMARY email address used in https://www.paypal.com and remember its case sensitive.

you can check this by going to https://www.paypal.com
once open hit the link that says profile right side of lower nav bar
now hit the email link at the top of the left most column.

the email address used here should say PRIMARY next to it and red Red and RED are all different inthe eyes of paypal

11 May 2006, 8:07 PM
#3
vanessaheart avatar

vanessaheart

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Re: Orders with paypal won't go through!!!!

THANK YOu!THANK YOu!THANK YOu!THANK YOu!THANK YOu!

SOOOOOO MUCH! I was completely freaking out! Thinking my business would fail right from the start!!!! Thank you so much! Now I can take orders!!!!

I have another question. My friend said he uses paypal professional and people can pay without needing to be a member of paypal. If I wanted to use that method. What would I have to change and what needs to be done? Do I need a new module?

11 May 2006, 9:06 PM
#4
merlinpa1969 avatar

merlinpa1969

Totally Zenned

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Re: Orders with paypal won't go through!!!!

paypal pro is not available for zen cart.
The current checkout system wont allow for meeting paypals terms of service,

12 May 2006, 3:13 PM
#5
oma avatar

oma

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Seattle.WA
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Re: Orders with paypal won't go through!!!!

I am finishing up my Zen Cart 1.3.0.1 and also have a problem with an order not coming through. Last night, my husband placed an order for one of my $.01 test items and paid for it with his credit card. The $.01 showed up in my Paypal account, but nearly twelve hours later, I haven't received the order. I have verified the following:

  • my admin>payment modules>paypal IPN business ID email matches my Paypal primary email address (both all lower case)
  • my IPN notification preferences URL is the same in both Zencart and Paypal

Is there something else I can check? I am really anxious to go live with my site.

Also, regarding the question on Paypal acct. optional above, I have a Paypal Website Payments Standard account and if you go to the Profile section, select Website Payment Preferences, where one of the options is "Paypal Account Optional."