Gift Certificate Help Please

It seems that i've found a bug or something! :cry:
I've done everything as mentioned here but still... even if i select no tax rate.. the default tax rate is always applied !!!

Is this hapening with anyone else? :dontgetit

If it is... does anyone has any clue on how to patch this? I really need no tax application of these gifts.. as... a 5 euro certificate should be only 5 euros.. not 5 euros + tax.

Btw.. my i'm using the latest patch release.

Thanks to all.. :thumbsup:

you've simply set your product incorrectly, check your product details.

Craig
http://www.scientificsales.co.nz

craiglove:

you've simply set your product incorrectly, check your product details.

Craig
http://www.scientificsales.co.nz

You know what ??:cry:
You're right !!!! It was indid MY error!!
by mere casuality i had in fact a currency error, i was mentioning on my currency configuration that 1EUR = 1.2xxxx EUROS, which is in fact 20% of the real value but, considering that we also have 21% tax here.. it lead me to believe that the VAT was being inserted on the Gift Certificates. Man... i'm dumb!! lol :no:

Fortunatly for me that there are very wise guys ( :smartass: ) here that pointed me to the right was..

Thanks Craiglove.. :thumbsup:

hehehe... thats great. :thumbsup: since were hot on the case.

Also dont forget to label your "Products Model:" with "GIFT-xxx" in CAPS. this will enable you to have Gifts show up in your "Gifts Certificate Que".

ie: my
$10.00 is GIFT-0010
$20.00 is GIFT-0020
$50.00 is GIFT-0050

etc....:wink2:

Craig

Thanks, this was so much help. But now I have it all set up but I am stuck again. I wanted to floow it through so I could be sure a customer could as well. But as the customer I clicked on the gift cert faqs and it tells me to see the Shopping Cart Box in the right hand column, but with nothing new in my cart I have no shopping caer box??!! How do they email the gift certificate to someone? If their something else I need to set up for this I missed?

Thanks,
Anita

anitalee:

Thanks, this was so much help. But now I have it all set up but I am stuck again. I wanted to floow it through so I could be sure a customer could as well. But as the customer I clicked on the gift cert faqs and it tells me to see the Shopping Cart Box in the right hand column, but with nothing new in my cart I have no shopping caer box??!! How do they email the gift certificate to someone? If their something else I need to set up for this I missed?

Thanks,
Anita
You can set the shopping-cart sidebox to "always show" via Admin->Configuration->Layout Settings->Shopping Cart Box Status = 0

Also, Gift Certificate funds can be managed by the customer from:

• My Account
• Gift Certificate FAQ page
• gv_send page
• and checkout_success page

Kim:

How do I sell Gift Certificates?
In the Admin, make a new category called Gift Certificates. Add a product to the category called Gift Certificates.

This may be a dumb question but, does the Category have to be named "Gift Certificates"? Would it mess up the functionality if I named the category "Gifts" and added a few gift certificates and a few other gift type products?

Thanks,
Katie

No the Category can be called anything you like. The important piece is the Model, it must start with GIFTxxxx. (note all caps)

OK Thanks for the answer.

:ohmy: I had followed all the instructions for setting up gift certificates but ended up with errors. Can someone plz help?
Following errors received:
Warning: This product is marked - Free Shipping and Skips Shipping Address
No shipping will be requested when all products in the order are Virtual Products
Warning: This product is marked - Free Shipping, Shipping Address Required
Free Shipping Module is required when all products in the order are Always Free Shipping Products.
I had updated the product even though these errors had occured then did a dummy test. During the process shipping method screen comes up.

Slash74:

:ohmy: I had followed all the instructions for setting up gift certificates but ended up with errors. Can someone plz help?
Following errors received:
Warning: This product is marked - Free Shipping and Skips Shipping Address
No shipping will be requested when all products in the order are Virtual Products
Warning: This product is marked - Free Shipping, Shipping Address Required
Free Shipping Module is required when all products in the order are Always Free Shipping Products.
I had updated the product even though these errors had occured then did a dummy test. During the process shipping method screen comes up.
From my past experience it will always show the shipping information. Admin correct me if that's wrong ....

To setup a Gift Certificate:

1 install the Modules ... Order Totals ... Gift Certificate module

2 Create a Product with the products_model as:
GIFTXXXXX

where the XXXXX can be text, numbers, upper or lower case but the GIFT must be upper case ...

3 Mark the Product as:
Product is Virtual: Yes, Skip Shipping Address
Always Free Shipping: No, Normal Shipping Rules

Jumping in with another question here

If you let the attributes set the price, how does it come up with different price options, ie 5, 10, 15, 20, 50? Or is it just a box for the customer to fill in their own price?

I'd love to have one GC product with checkbox options for diff. amounts. How can I do that?

TIA!

As the demo data is setup, this has a Gift Certificate setup as you described ... so you can see how various products are built ...

The Attributes are set to the values in the increments ...

Then the customer picks the Gift Certificate amount ... plus they can pick how many they want in that amount ...

NOTE: we do recommend everyone to setup a test database with a test directory with the demo data installed so that you can see and test this and all of the other features and capabilities of Zen Cart based on pre-configured data to help you see how things work and open the door to new possibilities ... :smile:

Thank you so much for your quick response! I'll give that a try in a couple of days when the store isn't busy :)

PattyGale:

I have been all over this new forum for the last 2 hours looking for how to get gift certificates confirgured and am at a loss.

I know they are setup just like a regular product, but what attributes are needed and where do I find the Gift Certificates Mod to download?

thanks for the help!

So what's the answer - how do I set up a gift certificate?

Perhaps reading back a couple posts to #32 would help you ... :unsure:

DrByte:

You can set the shopping-cart sidebox to "always show" via Admin->Configuration->Layout Settings->Shopping Cart Box Status = 0

Also, Gift Certificate funds can be managed by the customer from:

• My Account
• Gift Certificate FAQ page
• gv_send page
• and checkout_success page

Hi Dr Byte
you have right to manage in this files.
but suppose a client send some of his balance to somebody else, this will automatically debit from his caccount balance. but if the receiver does not answer to the sender email or for every reason, did not get email etc. admin do not have more acccess to this balance of client, other hand, cliant('s balance has been debited without his money be released by somebody else so ho lost his money in the air????

question; is there any possibility to manage this issue? to see or to give a limitation time to the receiver and if he does not react to the sender mail, the balance of sender becomes corrected? as we see in paypal, if receiver does not react to senedr gift, at least sender doesn't loos his money?

thanks

My sister gives me a Best Buy Gift Certificate ...

Yes, she also gave me one last Christmas and the Christmas before ... and the one before last ...

They are all four sitting in my pocket ...

I did use one 6 months ago ... or part of one for a headset ...

I sure would of been ticked off if my Christmas present expired, became void, etc. :eek:

That's why when she asks ... hey what do you want for Christmas ... and I say nothing special ... and she says how about a Gift Certificate from Best Buy ... I say sure ... cause I know I can put those in my pocket and use them whenever I want ...

Maybe a wireless headset next ... yeah ... that's that's the ticket ... a wireless headset ... or ... or ... or ...

Gotta love those Best Buy Gift Certificates ... I sure hate those ones that expire or lose value etc. over time ... really ticks me off to say the least ... makes me want to packup my credit cards and go home ... :lamo:

reza:

Hi Dr Byte
you have right to manage in this files.
but suppose a client send some of his balance to somebody else, this will automatically debit from his caccount balance. but if the receiver does not answer to the sender email or for every reason, did not get email etc. admin do not have more acccess to this balance of client, other hand, cliant('s balance has been debited without his money be released by somebody else so ho lost his money in the air????

question; is there any possibility to manage this issue? to see or to give a limitation time to the receiver and if he does not react to the sender mail, the balance of sender becomes corrected? as we see in paypal, if receiver does not react to senedr gift, at least sender doesn't loos his money?

thanks

HI
CAN SOMEBODY GIVE ME A HAND, FOR THE QUESTION ABOVE;
I don't repeat the question, Jst the point of the question is: what can we do if the receiver of a gift certificate sent by other client do not receive his email, while the balance of sender is already debitted?
thanks if you can guid me ;;;;