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STILL not getting orders emailed

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19 May 2006, 6:31 PM
#1
sbunny05 avatar

sbunny05

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STILL not getting orders emailed

Okay maybe i'm missing something. So.. i'm going to go through everything here and please if someone knows what I did wrong, let me know.
In my PayPal account, in the IPN/notification of payment section I have this:
"Instant Payment Notification (IPN) On
Instant Payment Notification (IPN) URL: http://shadowbunny.com/onlineshop/index.php?main_page=checkout_process
"

Auto return for website payments: "On. Return URL: http://www.shadowbunny.com/onlineshop/index.php?main_page=checkout_process"

main PayPal addy is [email protected] (not too hard too remember, and very hard to mistake, of course)

I'm sorry I keep bugging you guys........
Thanks in advance.

19 May 2006, 6:38 PM
#2
misty avatar

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Re: STILL not getting orders emailed

Is your zencart admin email address the same as MAIN paypal.com email address? Having different ones has caused me to have problems in the past
:smile:

19 May 2006, 7:38 PM
#3
ajeh avatar

ajeh

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Re: STILL not getting orders emailed

Keep consistant ...

If you use the URL with the www in the configure.php files ... use it that way everywhere ... it is best not to mix and match ...

If this is an upgrade ... uninstall PayPal and reinstall PayPal ...

25 May 2006, 10:02 PM
#4
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Re: STILL not getting orders emailed

Okay now i'm confused even more... I just read in the DOCs folder that came with the installation:

"<i>Do I need to enable IPN in my PayPal Acccount Profile? What URL should I specify for the IPN feature to be used?

Yes, you should enable it.

  1. Log into your PayPal account and go to Profile
  2. Click on "Instant Payment Notification Preferences"
  3. Click on Edit
    The URL should point to: http://www.mydomain.com/ipn_main_handler.php
    or if you have the Zen Cart™ program in a subdirectory: http://www.mydomain.com/subdirectory/ipn_main_handler.php

Do I need to turn on the Auto-Return Feature in PayPal?

Yes. Enabling the Auto-Return feature in your PayPal account profile will return your customers to your site 5-10 seconds after they've completed payment and finish their transaction in your Zen Cart™ store .

  1. Log into your PayPal account and go to Profile
  2. Click on "Website Payments Preferences"
  3. Change Auto-Return to "On"

Provide a return URL:
For nonSSL sites:
http://www.mysite.com/MY_SHOP/index.php?main_page=checkout_process
or
For sites with their own SSL Certificates:
https://www.mysite.com/MY_SHOP/index.php?main_page=checkout_process
or
https://mysite.secureserver.net/MY_SHOP/index.php?main_page=checkout_process</i>"

Sooo... this means my IPN URL is supposed to be http://shadowbunny.com/onlineshop/ipn_main_handler.php
and not the checkout_process one like with the auto-return URL?? dangit why didn't anyone tell me that?! haha oh well...

25 May 2006, 11:32 PM
#5
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Re: STILL not getting orders emailed

Changing it to that obviously isn't doing anything either, since somebody just now ordered again and ONCE AGAIN all I got was a PayPal email. I also noticed Zen has changes in the ipn_main_handler.php file for the newest version...I haven't upgraded but I did overwrite my file with the new one just in case.
No ideas? Anybody? I find it odd how stuff can just go all weird like that for no reason.. I think your cart is untrustworthy, unfortunately.

1 Jun 2006, 6:44 AM
#6
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Re: STILL not getting orders emailed

I think I might have a usefull update...however it just shines more light onto the problem yet doesn't solve it.
I just went browsing some forums for other carts, and other users of other carts ALSO have been getting IPN problems, and they either can't be fixed or have to have mods similar to Dr.Bytes "view stuck orders" mod added on (no, this isn't a complaint of his script - his script is working wonderfully and is usefull until this PayPal issue can be figured out at last). I noticed most of the posts of this issue started around spring of this year (most recently in May). I'm thinking this might actually be moreso a PayPal issue than the cart coding itself (so scratch my "untrustworthy" remark. I seriously doubt somebody's been able to hack and change the same code in every type of open-source cart). I've emailed PayPal about this and was basicly told to debug all my codes and whatnot, but of course the codes are fine...so.. yeah. And i'm sure most of you who use PayPal know what [begin sarcasm]wonderfull help[/end sarcasm] PayPal can be of at times.
I found a php script that completely solves the issue, but it's for another cart.. i'm going to see if I can't mess around with it to get it to work with our beloved Zens... or.. if anyone who's got a lot more knowledge of these types of scripts would like to give it a go, PM me. I won't post it here because i'm probably already going to get a virtual kick in my bum for even mentioning...er.."borrowing"..another carts code blush.

3 Jun 2006, 5:49 AM
#7
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sbunny05

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Re: STILL not getting orders emailed

This is an email I got from PayPal:
"> Hi Molly,

I'm not aware of any issues with IPN currently, it sounds like the issue is being caused by the way the POST is being parsed or handled.

Are you not getting the IPN POSTs at all? Assuming your script is supposed to update your database, are you seeing any entries or nothing at all? What do your server access and error logs show?

I went to your site and put in a test order. When I look at the code your cart is sending to us, it looks like they are trying to send all of the items ordered in one item name, which can get truncated since there is a 127 character limit. I'm not too familiar with the different modules for ZenCart, so I am not sure if there is a module that will let you upload the individual item information. For more information on passing individual item information, please visit https://www.paypal.com/cgi-bin/webscr?cmd=p/pdn/howto_checkout-outside#methodtwo"

So I clicked on the link and there is some form info we could add to some code but... I'm not sure which files/code within Zen to add this to????????????????