Sending once ... receiving more

23 May 2006, 11:38 AM

New Zenner

Join Date:: Oct 2005
Location:: Romania
Posts:: 16
Plugin Contributions:: 0

Sending once ... receiving more

I am sending weekly an email to all our subscribers, regarding some annoucements. The BIG - HUGE - NAUGHTY problem is that the subscribers are receiving the email at least twice. That means our email are automatically included in the spam zone of their server and not delivered.

What should I do to correct the problem?

Thanks a lot!

24 May 2006, 5:27 AM

drbyte

Sensei

Join Date:: Jan 2004
Posts:: 63,513
Plugin Contributions:: 176

Re: Sending once ... receiving more

I've not seen this happen. I have no idea what would cause that.

If you send to just one user, do you get duplicates?

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24 May 2006, 6:05 AM

sopho

New Zenner

Join Date:: Oct 2005
Location:: Romania
Posts:: 16
Plugin Contributions:: 0

Re: Sending once ... receiving more

DrByte:

I've not seen this happen. I have no idea what would cause that.

If you send to just one user, do you get duplicates?

For only one user NO.
Only when sending to ALL