checkout_shipping problem I think

Hi,

I am trying to install and use zencart to replace a cart that the creators do not seem to support. Anyways, when trying to make a test purchase, the checkout_shipping page does not want to open. Gives me a page cannot be found error and I looked in my FTP and it seems like the files are in there. The cart gives me an estimate on shipping with that "Estimate Shipping" button, however it does not let me continue to go through the checkout procedure.

Any ideas?

To try for yourself.
http://www.twfsales.com/flagstore/
username = [email protected]
password = testid
NOTE**** The Paypal is set to live, so please do not pay for anything since it will charge you. I have set up the Check/Money Order option for testing purposes.

Any help is greatly appreciated since I am hoping to have the cart done by tomorrow night, hopefully..lol.

Matt

wonder if it's a server issue, because when I try to check out it hangs for a while then prompts to download index.php

Thats a new one then. Havent had it ask me that yet...lol. I will also contact my host just in case it is a server issue. It wouldn't surprise me though since I also have a competitors cart installed and having problems with that checkout also. That cart gives me a XML error and there is nothing with the cart that deals with "xml". I am hoping to get it (one of the carts) working by the time I have to leave tomorrow night. Either way I love the features that ZC has to offer compared to the last cart that I used. Support/response time for Zen seems ALOT better too. :thumbsup:

If somebody knows for sure that it is a server issue, please let me know so I am not being a pest in here asking for help in the wrong place.

Thanks,
Matt

Actually I think I might just reinstall zen cart and see if the same problem exists. Will post back with results. :thumbsup:

Matt

OK, deleted and reinstalled Zen. Also wiped out my former cart, yes on purpose.... :lol: Anyways, it seems as if USPS shipping method does lag alot. So much that it times out the page. I tested it with the flat rate shipping and that flies thru the cart without any problems. So since I mainly sell flags and flagholders (both about the same weight) I think I might just use the flat rate shipping until I figure out how to speed up the USPS module. Any suggestions on how to speed up USPS??

Thanks cherylkemp for taking the time to give the cart a try earlier. Appreciated :thumbsup:

Thanks,
Matt

OK, when I use the flat rate shipping option, the checkout opens pages very nicely. However when I enable the USPS module, it times out my checkout page. Out of 20 attempts, it timed out on 20 times. I am on dial up yet it seems like there might be a file missing or a corrupt file. Either way something is not correct since it must be trying to call data from another file and not finding it. At first I thought it might have been my USPS settings, BUT the shipping estimator works great for getting rate quotes from USPS.

Any ideas on how to fix this please?

I will leave on vacation tomorrow, yet have a little time to work on it tonight yet.

Thanks in Advance,
Matt

Are you set to the production server or test server?

The test server is not very reliable ...

Set to production. I am using my username and pw from the last cart I had installed and was working fine there. That wouldnt be the problem, would it? I would think it wouldnt matter which cart its being used on, yet never hurts to ask I guess.

Matt

Could you turn it on?

OK, I got it enabled.

Thanks for helping on this. :)

Matt

Have you tried to reload your files at all from a clean v1.3.0.1 downloaded from here?

Yes, uploaded the first time using the files from here, and had the same problem plus could not get the estimator pop up window to open then. Then reuploaded after completely wiping out all files and the DB and now the estimator pop up window works, but not the checkout when USPS is enabled. Checkout works fine with the flat and table rate. Did not try the others. UPS is quite a drive for me and unless I can guarantee them daily deliveries, they wont come and pick up in my remote area. So that is why I am hoping to get the USPS one working. 5 miles to the PO and 40 miles to the nearest UPS drop off place, quite a difference..lol.

Matt

Ajeh:

Have you tried to reload your files at all from a clean v1.3.0.1 downloaded from here?

I would be willing to try that again. Since on a slow dial up connection (19.6kbps), is there certain files/folders that could be "reloaded" instead of loading the whole site again? If so, which ones?

Thanks,
Matt

Is this all a clean Zen Cart v1.3.0.1 site?

As in no customization at all yet?

If so, PM me and I can load the files for you if you need it ... :smile:

Hi Ajeh,

I apologize for the delay, was out of town for the holiday weekend.

Yes, it is an untouched version. And of course my host is down right now. So once I notice that the server is up and running I will PM you the info. I appreciate you taking the time to help. Hope I can return the favor one day.

Thanks,
Matt

Thanks Linda... It is working like a breeze now. :thumbsup:

Matt