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No Emails are Sending from cart

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Started by nanajo on 28 May 2006, 4:56 AM · Views: 2,656

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28 May 2006, 4:56 AM
#1
nanajo avatar

nanajo

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No Emails are Sending from cart

I'm setting up my new cart, but emails sent from my Zencart are not arriving at their destinations. I checked with tech support at my hosting company and they said,

"..according to the mail logs, no messages were ever created from ZenCart at all. All settings are setup correctly, but the program just appears not to send any mail, no bouncebacks, no rejections, etc.

Where should I go from here with this issue?

Thank you

28 May 2006, 4:59 AM
#2
Kim avatar

Kim

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Re: No Emails are Sending from cart

What are the settings you are using in Admin> Configuration> Email Settings? Are you on a unix or windows server?

Please do not PM for support issues: a private solution doesn't benefit the community.

Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.

28 May 2006, 3:00 PM
#3
nanajo avatar

nanajo

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Re: No Emails are Sending from cart

Hi,

Thanks for your response.

I am on Windows; these are the settings:

E-Mail Transport Method smtp
E-Mail Linefeeds LF
Use MIME HTML When Sending Emails false
Verify E-Mail Addresses Through DNS false
Send E-Mails true
Email Archiving Active? false
E-Mail Friendly-Errors false
Email Address (Displayed to Contact you) [email protected]
Email Address (sent FROM) [email protected]
Email Admin Format? TEXT
Send Copy of Order Confirmation Emails To [email protected]
Send Copy of Create Account Emails To - Status 1
Send Copy of Create Account Emails To [email protected]
Send Copy of Tell a Friend Emails To - Status 1
Send Copy of Tell a Friend Emails To [email protected]
Send Copy of Customer GV Send Emails To - Status 1
Send Copy of Customer GV Send Emails To [email protected]
Send Copy of Admin GV Mail Emails To - Status 1
Send Copy of Customer Admin GV Mail Emails To [email protected]
Send Copy of Admin Discount Coupon Mail Emails To - Status 1
Send Copy of Customer Admin Discount Coupon Mail Emails To [email protected]
Send Copy of Admin Orders Status Emails To - Status 1
Send Copy of Admin Orders Status Emails To [email protected]
Send Copy of Pending Reviews Emails To - Status 0
Send Copy of Pending Reviews Emails To [email protected]
Set "Contact Us" Email Dropdown List
Allow Guest To Tell A Friend true
Contact Us - Show Store Name and Address 1
Send Extra Low Stock Emails 1
Send Extra Low Stock Emails To [email protected]
Display "Newsletter Unsubscribe" Link? true
Audience-Select Count Display true
SMTP Email Account Mailbox [email protected]
SMTP Email Account Password ***** EDITED******
SMTP Email Mail Host mail.cjaonline.com
SMTP Email Mail Server Port 25

29 May 2006, 1:21 PM
#4
nanajo avatar

nanajo

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Re: No Emails are Sending from cart

Thanks Dr. Byte for your edit!

Do you not see any problems with my email settings? What do you recommend I do next?

29 May 2006, 5:28 PM
#5
Kim avatar

Kim

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Re: No Emails are Sending from cart

On windows, normal settings would be smtp and the next line would be CRLF.

Please do not PM for support issues: a private solution doesn't benefit the community.

Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.

29 May 2006, 7:56 PM
#6
tshooters avatar

tshooters

Totally Zenned

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Re: No Emails are Sending from cart

Was having the same trouble...emails sent to store owner but not test
customer.

Found notes on configuring in CPanel, while trying to configure email there. My host requires "SMTP Email Account Mailbox" to be user + domainname.com, instead of user @ domainname.com. Also SMPTAUTH was required, but that didn't work for me. Sendmail -f did.

Hope this helps!