Account Creation E-Mail Address Problem

I installed zen cart, customized it fully to my needs, but when I try and create a customer account I get this error:

Sorry, my system does not understand your email address. Please try again.

I get that no matter which email I use.. they are all valid [email protected] email addresses.

Does anyone know why this error is showing up and how to fix it?

Thanks.

The address is failing the validation check in includes/modules/create_account.php ```
} elseif (zen_validate_email($email_address) == false) {
$error = true;

$messageStack->add('create_account', ENTRY_EMAIL_ADDRESS_CHECK_ERROR);

either you've modified that section of the file or you've got a problem with the function zen_validate_email() in includes/functions/functions_email.php

}

if (strlen($email_address) < ENTRY_EMAIL_ADDRESS_MIN_LENGTH) {
$error = true;

$messageStack->add('create_account', ENTRY_EMAIL_ADDRESS_ERROR);

} elseif (zen_validate_email($email_address) == false) {
$error = true;

$messageStack->add('create_account', ENTRY_EMAIL_ADDRESS_CHECK_ERROR);

} else {
$check_email_query = "select count(*) as total
from " . TABLE_CUSTOMERS . "
where customers_email_address = '" . zen_db_input($email_address) . "'";

$check_email = $db->Execute($check_email_query);

if ($check_email->fields['total'] > 0) {
  $error = true;

  $messageStack->add('create_account', ENTRY_EMAIL_ADDRESS_ERROR_EXISTS);
}

}

Is that what I should see on that part of the file?

Here's the email validate section in includes/functions/functions_email.php... does everthing look right?

/**

• validates an email address

• Sample Valid Addresses:

• [[email protected]](mailto:[email protected])
  

• [[email protected]](mailto:[email protected])
  

• "first last"@host.com
  

• "first@last"@host.com
  

• [[email protected]](mailto:[email protected])
  

• first'[email protected]
  

• first.last@[123.123.123.123]
  

• hosts with either external IP addresses or from 2-6 characters will pass (e.g. .jp or .museum)
  

• Invalid Addresses:
  

• first [[email protected]](mailto:[email protected])
  

• '[email protected]
  

• @param string The email address to validate

• @return booloean true if valid else false
  **/
  function zen_validate_email($email) {
  $valid_address = true;

  // fail if contains no @ symbol
  if (!strstr($email,'@')) return false;

  // split the email address into user and domain parts
  // need to update to trap for addresses in the format of "first@last"@someplace.com
  // this method will most likely break in that case
  list( $user, $domain ) = explode( "@", $email );
  $valid_ip_form = '[0-9]{1,3}.[0-9]{1,3}.[0-9]{1,3}.[0-9]{1,3}';
  $valid_email_pattern = '^[a-z0-9]+[a-z0-9_.'-]@[a-z0-9]+[a-z0-9.-].(([a-z]{2,6})|([0-9]{1,3}))$';
  //preg_match('/^([a-zA-Z0-9])+([a-zA-Z0-9.-])*@([a-zA-Z0-9-])+(.[a-zA-Z0-9.-]+)+$/', $email))
  //preg_match('/^[a-z0-9&'.-+]+@[a-z0-9-]+.([a-z0-9-]+.)*?[a-z]+$/is');
  $space_check = '[ ]';

  // strip beginning and ending quotes, if and only if both present
  if( (ereg('^["]', $user) && ereg('["]$', $user)) ){
  $user = ereg_replace ( '^["]', '', $user );
  $user = ereg_replace ( '["]$', '', $user );
  $user = ereg_replace ( $space_check, '', $user ); //spaces in quoted addresses OK per RFC (?)
  $email = $user."@".$domain; // contine with stripped quotes for remainder
  }

  // fail if contains spaces in domain name
  if (strstr($domain,' ')) return false;

  // if email domain part is an IP address, check each part for a value under 256
  if (ereg($valid_ip_form, $domain)) {
  $digit = explode( ".", $domain );
  for($i=0; $i<4; $i++) {
  if ($digit[$i] > 255) {
  $valid_address = false;
  return $valid_address;
  exit;
  }
  // stop crafty people from using internal IP addresses
  if (($digit[0] == 192) || ($digit[0] == 10)) {
  $valid_address = false;
  return $valid_address;
  exit;
  }
  }
  }

  if (!ereg($space_check, $email)) { // trap for spaces in
  if ( eregi($valid_email_pattern, $email)) { // validate against valid email patterns
  $valid_address = true;
  } else {
  $valid_address = false;
  return $valid_address;
  exit;
  }
  }
  return $valid_address;
  }

?>

Have you turned on the Validate Email addresses using DNS? If so - turn it off.

Kim, any specific reason for this suggestion to turn it off? We've always had it turned on without a problem. What do we lose/gain by setting to true/false.

Thanks!

Kim:

Have you turned on the Validate Email addresses using DNS? If so - turn it off.

Nope, that's always been turned off..

Anyone?

Can some some check their files to see if mine look right?

Please?...