Authorize.net API - credit card order converts to check/money order

31 May 2006, 4:00 PM

dogtags

Totally Zenned

Join Date:: Nov 2003
Posts:: 876
Plugin Contributions:: 1

Authorize.net API - credit card order converts to check/money order

Hi All

Zen 1.2.7d

Two payment options: Credit card (Auth.net AIM) and Check/MO

A number of customers have stated that they have selected the credit card option (displayed above check/money order), entered their data, submitted, but then the cart comes back saying that their order is a check/money order payment.

This has happened a number of times for quite a while.

Has this happened to others?
What might be the issue?

This was just reported again by a customer that we believe knows what they are doing.

What do you think?

Many thanks

31 May 2006, 4:06 PM

ajeh

Oba-san

Join Date:: Sep 2003
Location:: Ohio
Posts:: 62,757
Plugin Contributions:: 1

Re: Authorize.net API - credit card order converts to check/money order

Are they clicking the wrong radio button?

Linda McGrath
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