Processes Fine, but not to Authorize.net

6 Jun 2006, 3:48 PM

#1

storiale

New Zenner

Join Date:: Jun 2006
Posts:: 12
Plugin Contributions:: 0

Processes Fine, but not to Authorize.net

I have everything perfect, the purchases process within ZenCart, but doesn't go to Authorize.net

I have the authorize account info set and everything - It is not going through, though.

- Your credit card could not be authorized for this reason. Please correct any information and try again or contact us for further assistance.

But there is no information after this. It doesn't say what this reason is.

Thanks,

Lou Storiale

6 Jun 2006, 4:28 PM

#2

vger

Past Contributor

Join Date:: Nov 2004
Location:: Norfolk, United Kingdom
Posts:: 3,189
Plugin Contributions:: 0

Re: Processes Fine, but not to Authorize.net

Do you have SSL installed for your website? You can't connect to Authorize Net without it.

Vger

https://www.terranetwork.net/zencart-web-hosting.php
UK based Zen Cart Hosting

6 Jun 2006, 4:42 PM

#3

storiale

New Zenner

Join Date:: Jun 2006
Posts:: 12
Plugin Contributions:: 0

Re: Processes Fine, but not to Authorize.net

Does it just have to be installed on the server because there is nothing in the admin section that mentions you have to input the SSL certificate key or anything

6 Jun 2006, 6:12 PM

#4

drbyte

Sensei

Join Date:: Jan 2004
Posts:: 63,513
Plugin Contributions:: 176

Re: Processes Fine, but not to Authorize.net

there are no SSL-settings to configure for the authorize.net module

The reference is to having SSL enabled on your website.

ie: do your checkout pages start with HTTPS ?

What is the URL to your site?

.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole

Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

6 Jun 2006, 6:47 PM

#5

storiale

New Zenner

Join Date:: Jun 2006
Posts:: 12
Plugin Contributions:: 0

Re: Processes Fine, but not to Authorize.net

The URL is centeronfic.org/v2/cficpublications/

7 Jun 2006, 3:23 AM

#6

drbyte

Sensei

Join Date:: Jan 2004
Posts:: 63,513
Plugin Contributions:: 176

Re: Processes Fine, but not to Authorize.net

It looks like your domain doesn't have SSL support available in your hosting configuration.
You do not have SSL support enabled in your Zen Cart setup. ... and you can't enable it until your hosting account is set up to support SSL

Basically, this means you need to purchase an SSL certificate and then have your hosting company install it. There will likely be additional costs involved, both for the certificate purchase, plus the monthly cost of a dedicated IP... and maybe a fee to install the certificate once purchased.

Best to talk to your host at this point...

.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole

Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

7 Jun 2006, 5:19 AM

#7

storiale

New Zenner

Join Date:: Jun 2006
Posts:: 12
Plugin Contributions:: 0

Re: Processes Fine, but not to Authorize.net

I purchased an ssl yesterday and I'm waiting for them to install. We'll see by the end of today.

louie