New Zenner
- Join Date:
- Aug 2007
- Posts:
- 13
- Plugin Contributions:
- 0
Things every New Zenner needs to know
Post #1
I enter this forum knowing full well that I will eventually learn how to use Zencart. I infer from the opening sticky that each of you have a sincere desire to help new users. It is evident from the info displayed on the forum that people here are very knowledgeable, and yet you sense that new Zenners are having difficulties getting started.
I would like to hear from New Zenners about this project. What did you have the most trouble with? What documents did you feel were lacking? What were the top problems and questions you had? -- Things like that.
**Background: ** I have been on the web since '88. I have written HTML for many years. I feel quite comfortable with WS FTP and HTML build 292. I do not use css style sheets but I did read about them before deciding not to use them.
Zen Progress I downloaded Zencart. I noticed it promised to be easy to install. That proved to be over-stated, imo. It was easy to download, easy to FTP, but the page did not work so I eventually gave up and had my server install it for me. There was a CAP used in one of my added folders. The change to a case-sensitive reality is new to me. I will adapt.
I **configured the files **through CHMOD as directed, but my files do not read 777, or 644, or any of the other designation I see offered in explanations. Instead, mine simply say read, write, execute for "owner, group and other". It seems to be an oversight that the 777 designation is mentioned but the other system is not.
After **configuring admin in php **I attempted to load my zen page. There was another server error that needed to be corrected. That took a day. Currently I can view the page.
The next step is to **try to change something. **Intuitively I opened HTML editor and tried to find an HTML doc to alter. I am of course looking for an index.html page. It didn't take long to realize that it doesn't work that way. It is not yet apparent exactly how "it" works. There are many components to learn about. I think I understand that Php is a specialized HTML, that style sheets contain global controls, and somehow, all of the files work together to produce the front page. I do not understand how the page is made from a skin? Is that right? How does this happen? I do not know. Where is the tutorial? I cannot find it.
It strikes me as unusual to be offered a program for free and then be charged $44.95 for the manual. From my pov, I am not in a position to spend another $45 for a book that promises to be no less ambiguous than the FAQs page. (Consider that I just paid for more room on my server, purchased an SSL, negotiated for credit card use, etc.)
Alternatively, Zensai's might consider writing a tutorial that helps new Zenners learn how markup, save, and FTP one page. All of the basic mechanics could be included in this basic tutorial. All you want to do with this is show the new user how to change a document and post it to the web. Within this tutorial you could explain how the files interact and how each depends on the other to create the final product. (Zensai is a play on the word sensai, which is Japanese for 'teacher'). :smile:
If you can do that effectively for a new user, the demonstration of your ability to help eliminate confusion will strengthen your argument to buy the manual. At the very least, publish the first chapter so users can see if it is well-written.
So that is where I am now. I would like to learn how to markup one page and post it to my site. If I can do it once, I can do it over and over again. What I read in the forum and the FAQs are specific answers to challenges that are encountered once the user gets up and running. What I do not see is Step #1 on how to get started. I have no idea which of these varied documents to change, how to change them, how to get my own photos into the document, etc.
My product supplier has given me an excel data sheet which contains fields of info, including links to thumbs and photos. He assured me that this data can be uploaded into my commerce cart. I am miles away from attempting to do that. I have not seen anything in print which helps me understand how to input that data, in excel form or even manually (which I sorely hope I will not have to do.)
Yes, I did read a few FAQs which teach how to change the 'Welcome' prompt, but before you send me a similar link, consider that some people (me) need to see and understand the whole map before working with specific tasks. Let's start with a glossary of terms which explains the function of each of the folders in the programs and how they work with other program functions. Perhaps a schematic which shows how each part of the program accesses the functions of others in order to create a final page. I need to be able to "see" how this puzzle fits together. Later I can learn to add a tweak here and see the result there. (Ex. Changing css and see change on all pages.)
Step #1 has to help me gain confidence in my ability to amend and run this program. I have had it for about a week and haven't a clue as to what to do. Now, I admit, I am not a programmer but Zen Mgt made the claim that this is an easy program to use. Well, if it is that easy, where is the primer tutorial that will help me create one page?
As a new user, I am also directed to make all kinds of changes in the program to avoid security risks. (I have read that advisory). Let me share with you that there isn't a chance in the world that I would be able to do the things listed on that advisory. It is too confusing. It isn't specific enough. But it does create a feeling of concern for me because I am not certain I will be able to manage this program if I have to be constantly tweaking it to fend off intruders.
Next, why aren't there photos available of the free templates? Certainly you do not mean to suggest that I should download each free template before I can review its appearance.
After the fact, I see that I must pay someone to create a unique template for my use. Ga-ching! That takes a little more money out of my pocket for this "free" software program which I cannot yet use. Eventually I will probably buy a great template -- but for now, a free basic (editable) one will do.
I downloaded a free template from another site. The directions to install the template stand as an example of the ambiguity I have found in most of what I have read so far. The directions read:
The best and easiest way to install templates is to use your ftp client, and drag/transfer the complete contents of the includes folder to your ZenCart install. As all of the files are structured like ZenCart and are contained in their own folders, you can determine where they belong and add them to the correct areas. If you want to rename the directory, you go right ahead. But be sure to adjust the template_info.php file accordingly.
Questions
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What is a "ZenCart install"? Isn't that the 'install' folder I deleted after I installed the program? Of does that phrase reference to the whole program, and if so, where in the program do I transfer the contents of the includes?
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You can determine where they belong and add them to the correct areas. Obviously not. I am not able to determine where the files belong. Why woudl the author think I would be able to do this? he had the chance to explain how and elected not to do so. Therein is the problem -- the author is not communicating effectively with his audience.
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template_info.php file And where is this file located, and if I do not rename the directory do I still adjust the file?
My point here is to illustrate that the FAQs and other answers leave too much information out of the answer provided.
This usually occurs when highly intelligent people try to teach novices. This function is best assigned to teachers who know how to deliver educational material in an effective manner. (Tech writers?)
I really need this Zencart to work. I am not frustrated at all at this point, but I can only invest so much time and effort in getting it to work. The forum contains a lot of advanced information which I am certain to use in the future, but unless I get a grip on how to get started with this program, there isn't going to be a future for Zencart and me. Of course, if I thought that was a certain outcome I would not have written this letter.
I sense there are helpful and caring people on this forum who really want to help. Okay, I really want to learn. Let's do it...
Tks,
Jake