Problems after upgrade to 1.3.0.1

Hi all, I just upgraded my zen cart 1.3.0 to 1.3.0.1 today. And I met with several problems after the upgrade. So if anyone could help me out, I would very much appreciate it.

1. I cannot change the admin folder to some other name. Previously in 1.3.0, I could change this folder without getting an error telling me that the page does not exist. It's not too much of an inconvenience except that I wanted to play it safe (with the wiki giving advice on safety measures...one of which is to change the admin folder name to something else).

2. Check out does not proceed beyond step 1. The page loads fine but after click on the checkout button, it just remains at the same page without any further changes (i.e. only the comment box and address is seen other than the check out page sample text). I saw that some other people had this problem as well but there doesn't seem to be a solution available yet.

I just started exploring Zen Cart three days ago so I'm still quite unfamiliar with somethings, namely how to use the shipping and payment modules. So far, I have set payment to COD and shipping to store pick up. I also installed Paypal and Check because I wanted to see if I could check out after installing these two modules. Unfortunately, it still doesn't work.

Thank you in advance.

Ok, I deleted all the files and reuploaded 1.3.0.1.

Initially, I didn't set the SSL configuration as I wasn't too sure about SSL on my server. But after that, I decided to just created the private key, signing request cert and cert. Then I changed the configure.php files to enable SSL. Is that all I have to change?

I still have the problem with being unable to check out. Except that now, I get a 'page does not exist' error message rather than have the page reloading every time I click the check out button. The first time I clicked the check out button after enabling SSL, I got the box asking me about SSL certs (standard message you get for secure sites). But after that, I got the 'page does not exist' error and subsequent reloading of the checkout_shipping page lands me at the 'page does not exist' error as well.

The payment module that I have selected is COD (with the zone set as Singapore and tax rate also set for the zone) and the shipping module selected is flat rate shipping (zone also set to Singapore with everything else left the same). Oh, except for both the payment module and shipping module, I set the sort order as 1 rather than 0 (does setting it as 0 mean it is switched off?).

If anyone could please please please help me, I would be really really really grateful (yes I am very desperate for help now...haha). Thanks in advance.

Have you an URL to your site that we could peek at to see what is up? :smile:

http://shop.rodex.com

That is the URL for the shop. The folder is under public_html on the server for http://www.rodex.com.

If you just turn off the secure in the /includes/configure.php

define('ENABLE_SSL', 'false');

Does the problem go away?

You are using a shared ssl, the address of which is gold.host-care.com

You don't have a full ssl installed yet.

Vger

Originally, the SSL was disabled (I left it as false during the initial set up). And the checkout process would get stuck at step 1. Every time the check out button is clicked, the page would just reload and no payment options will be loaded.

Vger: Sorry for asking this really dumb question but...how do I get a full SSL? I used an SSL manager in my site control panel to create the private key, cert and signing request cert.

1 you need to fix the secure certificate and or settings in the configure.php

2 you need to fix what Shipping Modules are installed and configure how they work ...

To fix 2 ... need to fix 1 so we can see what's up with shipping ...

How do I go about fixing 1? I've just set the SSL back to false.

Check it out now. I've only tested as far as hitting the Checkout button, but that correctly takes me to the Create Account/Login page.

Using your hosting control panel to create a certificate is not going to be of any benefit to you - because this is what is called a 'self-signed' certificate - issued by your website and to your website. It's not a 'trusted' cert and will tell all users that it's not trusted. You need a cert which is issued to your website, but issued by a trusted provider such as Thawte, Verisign, Geotrust etc.

Vger

Thanks for the replies Vger and Ajeh.

There is no problem getting to the login page after clicking on the check out button. The problem comes in when the site tries to process the order for shipping. By clicking the checkout button again to get to step 2, if SSL is enabled I get a 'page does not exist' error and if SSL is disabled the page just reloads without displaying payment methods.

Another question, is SSL absolutely necessary for the operation of the online shop?

To be more specific, the page that has the problem is:

http://shop.rodex.com/index.php?main_page=checkout_shipping

I am going offline soon but if you could still help me out, I would very much appreciate it.

With regard to the shipping module question, please check that all your folders have permissions of 755 e.g. includes/modules/shipping/

Without the correct permissions none of the files inside can be read.

Also make sure that you have installed the shipping modules you wish to use in your admin panel.

Personally I would never buy off a site which did not encrypt my user login and password and account details, as well as the checkout process. Full (trusted) ssl certs are so cheap these days ($20-30 a year) hat there's really no excuse for not having one. But mosts hosts also provide a 'trusted' shared ssl which is also acceptable.

Vger

Tammy_Goh:

Thanks for the reply Vger. There is no problem getting to the login page after clicking on the check out button. The problem comes in when the site tries to process the order for shipping. By clicking the checkout button again to get to step 2, if SSL is enabled I get a 'page does not exist' error and if SSL is disabled the page just reloads without displaying payment methods.

Another question, is SSL absolutely necessary for the operation of the online shop?

All permissions on the shipping and pages folders are set to 755. The shipping folder was set to 755 before. But it still doesn't solve the problem.

Okay, I can see the problem now. I've seen this happen before - and when it does it's usually because the shipping module has not been correctly set up in your admin panel. Only last week I dealt with a site which used USPS as their shipping option, had the same problem as you, and it simply was not set up correctly in the admin panel.

p.s. You can delete customer Eliza Dolittle now.

Vger

Could you please point me to a tutorial for setting up the shipping configuration then? The wiki doesn't seem to help very much in this area. Thanks.

edit: Eh. I went to activate as many of the options as possible. haha. And it worked. I think I had to set the zone.

Thanks for all your help. :)