What does the 'Delivered' notification email say?

I *think *I have now set it up so that I get a copy of the Delivered notification email.

But I'm curious - what does it actually say?

And is there a way to change what it says?

Thanx.
Helen

Anybody know?

Are you talking about the Order Confirmation? If you want to see what the emails look like, sign up for an account with your shop and complete a purchase. You should do that anyway to make sure you have things set up correctly and functioning well.

I meant the email the customer gets when you change the status to Delivered. (Or Shipped, as I've changed it to.)

What a great idea you had - didn't think of that! lol

I still can't find anywhere to edit it, but I suppose it will do.

If anyone else is interested, the email reads:

Order Number: 2

Detailed Invoice: [URL]

Date Ordered: Tuesday 13 June, 2006

The comments for your order are: Thanks a lot!

Your order has been updated to the following status:
New status: Shipped

Please reply to this email if you have any questions.

I have the same question. When I change the status of an order to Delivered my customer gets an email stating that their order has been delivered. I want to change this so that it tells the customer that their product has been shipped.

I went here to edit but could not find anything to edit:

/admin/includes/languages/english/orders.php

Line #92 : define('EMAIL_TEXT_STATUS_UPDATED', 'Your order has been updated to the following status:' . "\n");

Jason

This thread tells you how to do that, Jason:
http://www.zen-cart.com/forum/showthread.php?t=23821

Helen

Guys ... seriously take Kim's suggestion to heart ...

If you do not test your whole site from create account to placing orders to account history to updating orders to emails etc. ...

You will:

1 have no clue what your customers really get from you in email

2 have errors and be totally unaware of them until after you go Live and customers start complaining ...

3 have errors and be totally unaware of them until after you go Live and you never get an order for customers to complain about ...

Just all kinds of havoc ...

Create several accounts and test different conditions for Shipping, Billing, Payment and Shipping and Orders and Updates ...

You really need to see and know exactly what your customers will be seeing on your site ...

Don't forget Discount Coupons and Gift Certificates if you intend to use these as well ... :smile:

You can't test PayPal though, as it won't let you send a payment to yourself.

Helen

Actually paypal does allow you to have 2 accounts (one personal and one premier or business account)

Alternatively give a friend £5 for their paypal account and run through your sales process on a cheap test item. Sales for 10p (UK, I don't do US) get charged 10p so it's not going to break the bank!

It's imperitive - you can check your paypal cutomised page, check the emails, customised pages and errrors.

:thumbsup:

It looks like you can only have two PayPal accounts if you have two bank accounts...

Or maybe you can only be a VERIFIED member if you have another bank account. Looks like I've managed to set it up with a different credit card...

Cheers.

ArtyHelen:

This thread tells you how to do that, Jason:
http://www.zen-cart.com/forum/showthread.php?t=23821

Helen

I would like to see this thread but do not seem to have permission. Any suggestions. Thanks very much.

That is a very old thread from the old forum, and is in the archives where it is not accessible any more.

gjh42:

That is a very old thread from the old forum, and is in the archives where it is not accessible any more.

Thanks for letting me know. I asked because I could not find out how to change the wording of the order status from "delivered" or "processed" to "shipped" and also how to change the same wording in the order status change email notifications.

Is there a way to turn off the email notifications for order status changes altogether?

Please let me know if there is a thread that explains this.

Thanks very much!

Admin > Localization > Orders Status > edit - will let you change the wording from Delivered to Shipped. Every time you update an order, you can uncheck the checkbox to send it to the customer (I know, not so convenient if you want that to be the default).