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Paypal won't complete!!!

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13 Jun 2006, 5:55 PM
#1
bryony avatar

bryony

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Paypal won't complete!!!

Hi,

I'm having trouble with accepting paypal payments - my shopping cart is diverting to this page:

http://www.shaggydogcrafts.com/ipn_test.php

which the browser tells me "cannot be found"

The settings for paypal are identical to the settings I have had working previously in my other website - so I'm positive this isn't the issue.

I haven't set up paypal IPN.

Any suggestions welcome as I have customers trying to purchase!

13 Jun 2006, 6:14 PM
#2
bryony avatar

bryony

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Re: Paypal won't complete!!!

Ok - I've re-read the docs for the upgrade I installed and have now set up Paypal IPN.

The problem remains. Any ideas?

13 Jun 2006, 7:02 PM
#3
bryony avatar

bryony

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Re: Paypal won't complete!!!

:thumbsup: Strangely I have solved this problem:

Without changing any settings, I uninstalled the module and re-installed it. For some reason this seems to have done the trick.

Hope this helps someone else.

Bryony

13 Jun 2006, 7:06 PM
#4
ajeh avatar

ajeh

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Re: Paypal won't complete!!!

Often times ... on an upgrade there are changes that need to be reset for the Payment, Shipping and Order Total Modules that would require a remove/install to reset them ...

Thanks for posting the solution was this issue for your PayPal Payment Module ... :smile:

13 Jun 2006, 7:51 PM
#5
bryony avatar

bryony

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Re: Paypal won't complete!!!

Hi,

I can now accept paypal payments - but my website isn't registering the sale! I'm simply getting paypal notifications. No email notification from my website and no order logged either. Free purchases are registering as normal.

I have set up automatic redirect with Paypal - Orders are set to "Processing"

Test purchases are working as expected. Is this a bad admin setting?

13 Jun 2006, 8:01 PM
#6
merlinpa1969 avatar

merlinpa1969

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Re: Paypal won't complete!!!

make sure that the email address that you are using in paypal module is the same as in https://www.paypal.com profiles email settings Marked with Primary

also make sure that its case sensitive

13 Jun 2006, 8:11 PM
#7
bryony avatar

bryony

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Re: Paypal won't complete!!!

I've checked; my primary email address is the one being used. :dontgetit

13 Jun 2006, 8:34 PM
#8
merlinpa1969 avatar

merlinpa1969

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Re: Paypal won't complete!!!

and its case sensitive?
and your not using seo urls
not down for maintenace
you dont have a pre login

13 Jun 2006, 8:57 PM
#9
bryony avatar

bryony

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Re: Paypal won't complete!!!

No, on all counts:

The problem now is that although the paypal payment goes through ok, the site simply doesn't seem to notice that a sale has registered!

On a recent test I was brought back to my website where it confirmed my order number was 55 (that was the last purchase I made as that customer) The website accepted payment but didn't notice the up to date order numbers etc

I have a test paypal account if it might help you to view it but would prefer to PM the details!

15 Jun 2006, 10:27 AM
#10
bryony avatar

bryony

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Re: Paypal won't complete!!!

:clap: I have fixed this problem:

I did two things so can't be sure which one worked!

First, I renamed this file:

includes/languages/english/YOURTEMPLATE/meta_tags.php to includes/languages/english/YOURTEMPLATE/meta_tags.php.bak

Then I took a fresh download of the 1.3.1 upgrade and re-uploaded ipn_main_handler.php

I can't take credit for these solutions so anyone reading this might want to read this entry which is where I got the answer from:

"Paypal orders not being relayed to cart or emailed to owner or buyer"
http://www.zen-cart.com/forum/showthread.php?p=217115#post217115

:cheers: