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Group pricing/order status in 1.3.0.1

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Started by sotbox on 19 Jun 2006, 12:56 PM · Views: 2,676

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19 Jun 2006, 12:56 PM
#1
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sotbox

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Group pricing/order status in 1.3.0.1

Hi, Zen Gurus! Love you, love your product. Thanks so much for all your dedication to this product and for the awesome replies to silly questions like mine!

Upgraded from 1.2.5d to 1.3.01 yesterday. In 1.2.5d, my group pricing worked beautifully, but after the upgrade, the group pricing works but the orders using group pricing don't go into processing mode like before, they stay at pending mode and have to be manually approved before download. What have I missed? All else in the upgrade looks great, looks like some wonderful improvements and great increased functionality! Thank you!!!

19 Jun 2006, 9:50 PM
#2
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sotbox

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Re: Group pricing/order status in 1.3.0.1

Just to add a bit more info to this, I just noticed that orders that are checked out with a coupon resulting in 0 balance are also staying at pending, not progressing to processing like before. :) Thanks!

19 Jun 2006, 10:45 PM
#3
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ajeh

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Re: Group pricing/order status in 1.3.0.1

Did you check the settings for the Configuration ... GV Coupons ...

Default Order Status For Zero Balance Orders
When an order's balance is zero, this order status will be assigned to it.

Linda McGrath
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19 Jun 2006, 10:58 PM
#4
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Re: Group pricing/order status in 1.3.0.1

Ahh--I had great hopes that it was a simple little thing such as this, but nope! Mine is set to processing. :(
Bummer...any other ideas? You rock, Linda...

19 Jun 2006, 11:00 PM
#5
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ajeh

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Re: Group pricing/order status in 1.3.0.1

Go to each Payment module and write down your settings ...

Remove the Payment module ...

Install the Payment module ...

Reconfigure the Payment module ...

Repeat until all Payment modules have been redone ...

Check that your orders_status is set correctly for each one ...

Linda McGrath
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**Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!**

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19 Jun 2006, 11:59 PM
#6
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Re: Group pricing/order status in 1.3.0.1

Hmm--only payment mods I have installed are check/mo and PayPal. I removed and reinstalled both. No luck.

I notice something strange, may be a clue for you. We have multiple free downloads in our cart, resulting in lots of $0 sales. Though those orders are showing as the same payment method in orders (Gift Certificate/Coupon) and also $0 total, they are behaving correctly and are changing to processing, whereas orders using coupons or group pricing are not. Does that help, or is it just totally whacked? Thanks so much, Linda! I appreciate your time to help me. :)

I'm going to spearhead a campaign to drive some mega donations your way.

20 Jun 2006, 1:56 AM
#7
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ajeh

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Re: Group pricing/order status in 1.3.0.1

If you have products that result in $0.00 orders ... you need to install the Free Charger ...

Do you have an URL where we could peek at your site and see what is up?

Linda McGrath
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20 Jun 2006, 1:29 PM
#8
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Re: Group pricing/order status in 1.3.0.1

My site is https://www.scrapoutsidethebox.com/store

I installed freecharge--I didn't have to have it installed on my previous install, so I don't know if there is something else I should be doing, but I just tested with the freecharge mod installed, and it still didn't work. Anything else that needs to be set for that to work?

20 Jun 2006, 1:39 PM
#9
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Re: Group pricing/order status in 1.3.0.1

On another post I was getting help with, it looks like a file didn't copy up properly and was 0 bytes. Are there specfic files related to this problem that I can double check to see if they may be corrupt? Thanks!

21 Jun 2006, 3:33 AM
#10
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Re: Group pricing/order status in 1.3.0.1

Did you try remove/install on the Modules ... Order Totals ... Group Pricing ... to see if that makes a difference here?

What kind of discount does the Group Pricing give where this is not working?

Linda McGrath
If you have to think ... you haven't been zenned ...

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23 Jun 2006, 3:26 AM
#11
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Re: Group pricing/order status in 1.3.0.1

I removed and installed the group pricing module, no change.

The group pricing is 100%. The coupon orders that aren't changing to processing are where both $ off or 100% coupons are used.

23 Jun 2006, 3:44 PM
#13
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Re: Group pricing/order status in 1.3.0.1

Woohoo--I think this is resolved now.

I went to localization>orders status and changed the default from pending to processing. Now, this is not how I had it set up before the upgrade, so all looked cool to me when you told me to go check it--but then, I wasn't using the freecharger mod pre-upgrade either--so could that be the difference? I dunno--wierd--but I'm glad it appears to be fixed now and I am so grateful for all the help from you, Linda.
Hope this post can help someone else with the same prob.

(hey, Linda--PM me if you have a Starbucks card I can reload with some cash, or tell me how I can get you a card! Same with you, Dr. Byte (Jason?))