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UPS International shipping rates inaccurate

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23 Jun 2006, 6:18 PM
#1
sswedeen avatar

sswedeen

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UPS International shipping rates inaccurate

We're in testing mode to turn on our site. We are allowing international shipping, however the rates I get from Zencart/UPS is much higher than from UPS.com. I realise I have handling charges of just over $2.00 but we're talking $80 to $150.00 dollars over UPS.com published rates. I don't really know where to look to figure this one out. It seems if Zencart/UPS is getting it rates from UPS.com then the rates should be equal or much closer. How should I proceed to test this issue?

23 Jun 2006, 11:02 PM
#2
vgr2 avatar

vgr2

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Re: UPS International shipping rates inaccurate

Greetings

1st, you guys are doing a great job!

However the UPS module affects the shipping figure, it somehow adds 3lbs to whatever I have in the shopping cart.

Any ideas. Thanks in advance.

23 Jun 2006, 11:21 PM
#3
merlinpa1969 avatar

merlinpa1969

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Re: UPS International shipping rates inaccurate

the three lbs is answered in the faq it is a tare weight.
it is located in admin configure shipping