Forums / Managing Customers and Orders / Emails after ordering question

Emails after ordering question

Locked

Views: 1,468

Results 1 to 4 of 4
This thread is locked. New replies are disabled.
26 Jun 2006, 10:57 PM
#1
kevnj avatar

kevnj

New Zenner

Join Date:
Jun 2006
Posts:
60
Plugin Contributions:
0

Emails after ordering question

Im testing out my site for every little thing I can think of.

I just made another account made a purchase, went into the admin see the order. When I want to change the status of the order theres 4 options

1 - Pending
2 - Processing
3 - Update
4 - Delivered

It sends the email like it should when I have that option checked off.

How can I change the text/wording in those emails ? I would like #3 Update to read something like " Your order has been shipped" Instead of reading "Your order has been updated to the following status: New status: Update" How can I go about changing this ?

27 Jun 2006, 12:38 AM
#2
ajeh avatar

ajeh

Oba-san

Join Date:
Sep 2003
Location:
Ohio
Posts:
62,757
Plugin Contributions:
1

Re: Emails after ordering question

Be careful in the orders_status ...

While they can all be named other things, the values do have meaning on sites with Downloads ...

Attribute Settings will show that orders_status >= 2 or <= 4 allow for Downloads ...

orders_status 4 (Updated in original Zen Cart) is a specific setting for resetting the Order Downloads for a customer ...

The definitions are defined in the Localization ... Orders Status ...

Linda McGrath
If you have to think ... you haven't been zenned ...

**Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!**

Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
Officially PayPal-Certified! Just click here

Try our Zen Cart Recommended Services - Hosting, Payment and more ...
Signup for our Announcements Forums to stay up to date on important changes and updates!

27 Jun 2006, 4:17 AM
#3
wolfsz avatar

wolfsz

Zen Follower

Join Date:
Mar 2006
Location:
Australia
Posts:
286
Plugin Contributions:
3

Re: Emails after ordering question

Hi there
I simply use "Delivered" when I ship the email and skip "Update". I use "Update" only in circumstances where the goods have been shipped but I still communicate to customer about it for some reason. Once that has been sorted I will cahnge it back to "Delivered" because this tells me that the order is closed.

Wolf Skafte-Zauss
http://e-commerce-pros.com
Tools for E-commerce Professionals

27 Jun 2006, 4:41 AM
#4
ajeh avatar

ajeh

Oba-san

Join Date:
Sep 2003
Location:
Ohio
Posts:
62,757
Plugin Contributions:
1

Re: Emails after ordering question

What I am saying is that orders_status 4 physically changes the settings on Download Availability on Orders ...

So an Order with Downloads that have expired due to too many attempts or too many days have passed ... when set to orders_status 4 on the orders.php ... even if you called orders_status 4 Cancelled ... it would re-activate the ability to Download a product ...

Linda McGrath
If you have to think ... you haven't been zenned ...

**Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!**

Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
Officially PayPal-Certified! Just click here

Try our Zen Cart Recommended Services - Hosting, Payment and more ...
Signup for our Announcements Forums to stay up to date on important changes and updates!