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Can't login to admin

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18 Apr 2010, 7:35 PM
#141
lackew avatar

lackew

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Can't login to admin

Finally got site up again after being down for a day. I wasted alot of time trying to find the prob when not knowing what I was looking for. I did a new install and reloaded old database & all is fine again. Which only took a few minutes:clap:
While making sure I had all security patches installed I then saw a new folder that I could not access by any means so I deleted it. Wish I had been paying attention to give others the name & directory in case they had the same problem with not being able to log into admin panel.

I may be off base but I think my site was found in this forum so it was targeted. I was also sent an email thru the forum that has no name, subject or content that I cannot access or delete from forum panel so I am removing any reference to the site :P

blessed be the day we make tomorrow a better yesterday

26 Apr 2010, 11:37 PM
#142
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pixelpadre

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Re: Can't login to admin

I cant login today.

I tried this

DELETE FROM admin WHERE admin_name = 'Admin';
INSERT INTO admin (admin_name, admin_email, admin_pass, admin_level)
VALUES ('Admin', 'admin@localhost', '351683ea4e19efe34874b501fdbf9792:9b', 1);

as suggested in FAQ section.

All I get is a refreshed login screen.

Checking the DB I see all fields have the required information in the parenthasis above. except I changed the email address to a valid email address.

Coincidently today I am getting this error on all of my sites when I try to resend password.

Email Error: Could not instantiate mail function. Please check Admin->Configuration->Email Options->Email Transport.

ZC v1.5.7 "I was so much older then...I'm younger than that now" Cut the umbilical cord with webhosts after 20 years. FREEDOM!

27 Apr 2010, 1:51 AM
#143
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pixelpadre

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Re: Can't login to admin

Take it all back. Do that sql querry and it will work.

ZC v1.5.7 "I was so much older then...I'm younger than that now" Cut the umbilical cord with webhosts after 20 years. FREEDOM!

27 Apr 2010, 10:56 AM
#144
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janiceng

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Re: Can't login to admin

Hi all,

Just to share my experience. I was stuck at the admin login problem for over a week and I finally found the problem.

Apparently there is a missing .htaccess file in my root folder. After adding it, the problem resolved!

27 Apr 2010, 11:13 AM
#145
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pixelpadre

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Re: Can't login to admin

and what did you have in your httaccess that was necessary for your website to function properly? Do we absolutely need an httaccess file?

ZC v1.5.7 "I was so much older then...I'm younger than that now" Cut the umbilical cord with webhosts after 20 years. FREEDOM!

17 May 2010, 3:09 AM
#146
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pixelpadre

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Re: Can't login to admin

Ok, I lost the ability to login once again. I am using IE8.

I tired the session_recreate method in local folder. It opened admin okay. but when I logged out I couldnt log back in.

I thought I might try firefox and guess what. I got right in!!!!

ZC v1.5.7 "I was so much older then...I'm younger than that now" Cut the umbilical cord with webhosts after 20 years. FREEDOM!

17 May 2010, 10:05 AM
#147
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connectnz

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Re: Can't login to admin

Also had the famous unable to login to admin problem all of a sudden. Used the phpMyAdmin fix and found I'd been hacked. 2 unknown admins were listed in the admins list. Deleted them and strengthened the logins.
All is well again for now.

17 May 2010, 2:04 PM
#148
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routerswholesale

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Re: Can't login to admin

Hi there
I have read some of those threads and I agree with you.
I did my install and I logged in both then I did load the db with my SQL file and the admin login issue inccurred.
I did a resend password that worked.
No matter where I change the db password in the myslqphp thingy, the server host or what.
However the orighinal pwd sent keeps working.
So I think it is a htaccess crapola.

Especially since my stores are 1.3.8 with db updated and 1.3.9b with same db --> HENCE the warning when I display that store.

I think I screwed up along the way but this is going to be a new thread

9 Jun 2010, 4:48 PM
#149
artoo avatar

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Re: Can't login to admin

Hi,

I am having the same problem with the htaccess file on my site. If I remove it, I can log in but when it's online it stops the process.
I can't remove it as the SEO technician says no!!
But either of us can't figure out what to add to this file so it would let me work on the shop!

Would it be possible that somebody who have it working, post it's code so we can see where the solution is? Maybe? :dontgetit

Thanks a lot in advance :bigups:

12 Jun 2010, 9:23 AM
#150
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Re: Can't login to admin

I like this thread.

12 Aug 2010, 4:45 PM
#151
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Re: Can't login to admin

B]Good Morning
I need some help I am lock out of my admin page or c-panel for my Zent Cart website I do not know what happen but when I try to go to my admin page to log in to my admin page it says access denied this has never happen before. I have older version I think The zencart is 1.3.8. version of Zent cart but have not uploaded to the new upgrade 1.3.9. that just came out as of yet web site was designed in 2006 I will find out about the version of Zen I am running. can you please help me to regain access to my admin page. thank you URL:http://www.hotfashions4u.com[/B]

12 Aug 2010, 4:45 PM
#152
chuck41 avatar

chuck41

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Re: Can't login to admin

B]Good Morning
I need some help I am lock out of my admin page or c-panel for my Zent Cart website I do not know what happen but when I try to go to my admin page to log in to my admin page it says access denied this has never happen before. I have older version I think The zencart is 1.3.8. version of Zent cart but have not uploaded to the new upgrade 1.3.9. that just came out as of yet web site was designed in 2006 I will find out about the version of Zen I am running. can you please help me to regain access to my admin page. thank you URL:http://www.hotfashions4u.com[/B]

12 Aug 2010, 4:47 PM
#153
chuck41 avatar

chuck41

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Re: Can't login to admin

B]Good Morning
I need some help I am lock out of my admin page or c-panel for my Zent Cart website I do not know what happen but when I try to go to my admin page to log in to my admin page it says access denied this has never happen before. I have older version I think The zencart is 1.3.8. version of Zent cart but have not uploaded to the new upgrade 1.3.9. that just came out as of yet web site was designed in 2006 I will find out about the version of Zen I am running. can you please help me to regain access to my admin page. thank you URL:http://www.hotfashions4u.com[/B]

24 Aug 2010, 2:53 PM
#154
kaafum avatar

kaafum

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Re: Can't login to admin

Hi guys,

I read a lot of threads, but don't think I found the solution for this one....

I just had my password changed in my admin. I did not make any changes to the system or whatsoever. I just had the admin password changed.

Now, when I try to log-in with my new password, I just get a note that I am using the wrong password or login.

How can I solve this please?

24 Aug 2010, 6:35 PM
#155
kaafum avatar

kaafum

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Re: Can't login to admin

Hi guys,

I could really need some help here. Is there any solution to this? I really don't understand why I am not able to log in after I changed my password in my admin....

Please if anybody knows the answer....

24 Aug 2010, 7:13 PM
#156
ajeh avatar

ajeh

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Re: Can't login to admin

If you go to phpMyAdmin and look at your database and browse the admin table ...

Do you see just the records that should be there for your Admin Logins?

Is your Admin User Name correct?

Linda McGrath
If you have to think ... you haven't been zenned ...

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24 Aug 2010, 8:02 PM
#157
kaafum avatar

kaafum

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Re: Can't login to admin

Ajeh:

If you go to phpMyAdmin and look at your database and browse the admin table ...

Do you see just the records that should be there for your Admin Logins?

Is your Admin User Name correct?

Hi Linda,

Excuse me, I am not very familiar with this. When I go to ftp, where can I find this myadmin php? And when I look in this php how do I know that I am only seeing the records that should be there? I don't know what records should be in there, so how do I see something missing/too much?

I didn't change my admin name at all.

Please if you can give me a little bit more details on where to look and what to look for I would be really grateful.

24 Aug 2010, 9:05 PM
#158
ajeh avatar

ajeh

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Re: Can't login to admin

phpMyAdmin is available through the Control Panel for your domain, such as cPanel ...

This will allow you to look at your database and see the database tables ... in this case the admin table ...

Browse the admin table to see what Admin login names are set ... make sure that they are all your's or known by you for access to your Zen Cart Admin ...

NOTE: both the Admin username and password are case sensative ...

If your Admin name is correct, try to cut and paste the new password that was emailed to you, in case you have a typo ...

Linda McGrath
If you have to think ... you haven't been zenned ...

**Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!**

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24 Aug 2010, 9:43 PM
#159
kaafum avatar

kaafum

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Re: Can't login to admin

Ajeh:

phpMyAdmin is available through the Control Panel for your domain, such as cPanel ...

This will allow you to look at your database and see the database tables ... in this case the admin table ...

Browse the admin table to see what Admin login names are set ... make sure that they are all your's or known by you for access to your Zen Cart Admin ...

NOTE: both the Admin username and password are case sensative ...

If your Admin name is correct, try to cut and paste the new password that was emailed to you, in case you have a typo ...

I am looking at the database tables right now, but no such thing as an Admin table.... What I see is that practically everything starts up with my ftp user name_holland, ftp user name_zc1, ftp user name_zc2 and this goes on till zc7 and the last one is something called information_scheme. In total 9 databases found.

What should I be doing now?

24 Aug 2010, 11:09 PM
#160
ajeh avatar

ajeh

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Re: Can't login to admin

With FTP, view the file:
/includes/configure.php
/admin/includes/configure.php

both database names should match ...

Now, go to the phpMyAdmin and look at that database and browse the admin table ...

NOTE: if you use a prefix on your database tables such as zen_ or something like that, your admin table would be called zen_admin or whatever that prefix is ... this too would be in the configure.php files ...

Linda McGrath
If you have to think ... you haven't been zenned ...

**Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!**

Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
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