Display <[email protected]>

In the Admin -> Configurations -> E-Mail Options there is a place for setting the Contact Us e-mail addresses. I have the following information come up when I want to edit this to suit.

Set "Contact Us" Email Dropdown List
On the "Contact Us" Page, set the list of email addresses , in this format: Name 1 email@address1, Name 2 email@address2

And then I put the apropos e-mail addresses in for my situation:
Unix Support[email protected],
Mac Support[email protected],
etc [email protected]

For some reason, they do not get delivered. This is mimicking the same problem that I have had with the other e-mail settings. Is there a different divider that needs to be used, instead of the ones that are given as an example in the edit box?

I have tested it with no spaces in the display name, so, I am simply bewildered by the problem at this point.

I am having the same issue has anyone figured out what the problem is?

rozzland:

I am having the same issue has anyone figured out what the problem is?

I have found that if I take out the "Display" portion of the e-mail address, it automagically repaired itself. I am not sure that I remember doing anything more than that.

If this doesn't work for you, I will double check my settings again, but I am pretty sure that was what it was.

Thanks for responding. I have tried to remove the display name and still get the same empty box. I would really appreciate it if you could take a look at your settings and let me know what format you are using.

"Name 1" email@address1, "Name 2" email@address2, "Miroslavov" [email protected]
U need for names " "
:))

Radoslav

Actually you don't need the quotes, but you do need the spaces in there ...

Fred Smith [email protected], Sales [email protected]

Ajeh:

Actually you don't need the quotes, but you do need the spaces in there ...

Great... I will try it again. Thanks. (Been waiting for a while to figure out what was going on.)

I have
Sales Dept [email protected], Support Dept [email protected]

But the drop down box is still empty. I even cut and pasted
Fred Smith [email protected], Sales [email protected]

with the same results. The emails appear to go through but never make it to sales@ or support@. It doesn't give an error either so the users believe the message went though. Emails work fine and get send to sales@ throughout the rest of the site. The url is

http://www.powerbrixx.com/index.php?main_page=contact_us

I did have to use quotes for it to work. I did try with just the spaces (though, I don't believe I tried a one word display name)... no luck there. The quotes did the trick. No e-mail came through with just spaces, but e-mail works with it quoted.

rozzland:

I have
Sales Dept [email protected], Support Dept [email protected]

But the drop down box is still empty. I even cut and pasted
Fred Smith [email protected], Sales [email protected]

with the same results. The emails appear to go through but never make it to sales@ or support@. It doesn't give an error either so the users believe the message went though. Emails work fine and get send to sales@ throughout the rest of the site. The url is

http://www.powerbrixx.com/index.php?main_page=contact_us

In your includes/modules/pages/contact_us/header_php.php file,

find:

$send_to_array[] = array('id' => $k, 'text' => preg_replace('/\<[^*]*/', '', $v));

replace with:

$send_to_array[] = array('id' => $k, 'text' => preg_replace('/\$name<[^*]*/', '', $v));

This should do the trick. :wink2:

That was the ticket! Thanks for all of your help.

Excellent. Thanks for updating. I was, actually, looking forward for a reply on this one. :cool: