Protx VSP Direct v2.0.0

Thanks,

:blush:

Not sure how i missed that......!!!

Hi,

ellis200200:

Not sure how i missed that......!!!

No problem! Glad I could help! :bigups:

In other news... we got our merchant account today - at last! :clap:

Just have to wait 24-48 hours for the protx account to go live and we can start using protx ourselves, just like all of you have been!

Expect a post soon about a new website and version 3.0.0 having been released!

All the best...

Conor

Hi Conor,

Having a few problems, well 2.

I checked over my install to make sure i had not missed any more files out and noticed i had miss the config.protx_directSessionCleaner from includes/auto_loders/overrides. so i installed it and oops! i get the following error message; Fatal error: Cannot instantiate non-existent class: protx_directsessioncleaner in /home/jaso3019/public_html/includes/autoload_func.php on line 79

Also i have successfully tested, but on going live I'm having problems with connection to protx, the transactions are coming back as AVS CV2 failed.
I have spoke to protx and they have not received and transactions?

It's sods law the very last thing before launch and i seem to be making a pigs ear of it.

And just for good measure is there any way of having the Zones set to a UK default with out having to set a different rate for all the county's?

Thanks for the help

Andy

Hi Andy,

ellis200200:

I checked over my install to make sure i had not missed any more files out and noticed i had miss the config.protx_directSessionCleaner from includes/auto_loders/overrides. so i installed it and oops! i get the following error message; Fatal error: Cannot instantiate non-existent class: protx_directsessioncleaner in /home/jaso3019/public_html/includes/autoload_func.php on line 79

Something has been corrupted then. Please reupload the files... if you still have this problem then please have a look at the following thread as it is not a problem with the Protx Direct module:

http://www.zen-cart.com/forum/showthread.php?t=66846

ellis200200:

Also i have successfully tested, but on going live I'm having problems with connection to protx, the transactions are coming back as AVS CV2 failed.
I have spoke to protx and they have not received and transactions?

Are you using 2.2.0? If so, you must upgrade to 2.2.1 as there is a problem with AVS settings in 2.2.0 (as it says on the module's website and the post right before yours ;) ) - Sorry about that! (Don't want to add to your stress :) ).

ellis200200:

And just for good measure is there any way of having the Zones set to a UK default with out having to set a different rate for all the county's?

Sorry, is this about the Region Tables module? If so, please e-mail me privately at the support address on its website or post to the Region Tables support thread... thanks!

All the best...

Conor

Hi everyone,

conor:

Just have to wait 24-48 hours for the protx account to go live and we can start using protx ourselves, just like all of you have been!

Unfortunately it's Friday afternoon and we still haven't gone live because Lloyds Cardnet are dragging their feet on providing Protx with our terminal IDs.

We'd really wanted to release the new modules by today but we have been held back again. :(

conor:

Expect a post soon about a new website and version 3.0.0 having been released!

This is not the post we were expecting to have to make.

It will now be Tuesday that we can release the new version by the looks of things.

That is cutting things tight in terms of Switch becoming Maestro on 7th June and for this we apologise profusely and unreservedly.

I'll keep you updated with developments as soon as they happen; we will do everything we can to give you as much time as possible next week to upgrade and therefore make sure your stores can keep accepting Maestro (via 3D-Secure).

All the best...

Conor

Hi conor,

Re loaded and up graded, all good now, I sorted the tax problem out.

Thanks very much for your help...

Andy

Hi

Firstly I apologise if this question has been answered somewhere else on the forum, but I have looked and I have not found anything.

I am currently running zen 1.2.5, which I know is not ideal, but due to the amount of mods applied, would be a long job to move to the latest version. I use protx, and an old module that I think was written by Jason (networkdad).

I now need to upgrade to get the facilty of 3d secure, as I beleive some cards will not be accepting transactions without it soon. Maybe someone can confirm that to me.

Can I have some guidance the best way to change from the old protx direct contribution to the new one here, with the minimum downtime involved. For example can I get the new one working without 3d secure then switch the facility of that on afterwards. If I install the v2.21 contibution are all cards accepted with it ? Is it easier to upgrade to v3 with 3d secure availability from version 2.21, or should I just wait for v3 and do it all in one go. Can I install the new version and test it while the old version is still running live on the shop.

Any help and guidance on this would be appreciated.

Regards
Laurie

Does anyone know the current status of V3

Hi Laurie,

Apologies for the delay in getting back to you, I've been off ill the past few days.

chalfontgifts:

I now need to upgrade to get the facilty of 3d secure, as I beleive some cards will not be accepting transactions without it soon. Maybe someone can confirm that to me.

International Maestro cards require 3D-Secure authorisation as of the 7th June.. we'd wanted to get the new module available before then but there were some problems... more about that in a separate post..

Any help and guidance on this would be appreciated.

You will have to uninstall the version of the module you have now, then install the new version of Protx. Since you want to make use of 3D-Secure functionality it would be better simply to wait for and get version 3.0.0 rather than installing 2.2.1 and then upgrading a day or two later!

I'm not sure how the database updates will affect you since you are using Jason's old module... you'll have to send me the database schema for your protx_direct table so I can check if you can upgrade it or if you'll have to regard it as an "archive" and rename it.

If you're not sure what I'm on about then it'd probably be best if you e-mailed me your log in details for your store and any control panel you use to manage your server (so I can log into PHPMyAdmin for example). You'll find the support address on the Protx Direct module's website.

Hope that helps!

All the best...

Conor

Hi,

Sorry for the lack of info over the past few days, hopefully not too many have been affected by the changeover from Switch to Maestro yesterday and the subsequent requirement for 3D-Secure for International Maestro transactions.

It'll be a month or two yet before UK Maestro will require 3D-Secure also and there haven't been any posts here about failures so I'm hoping that my absence hasn't negatively affected anyone!

On to the update...

We have our merchant account running and so have finally been able to carry out extensive live testing with 3D-Secure (before we had only tested with the Simulator and our test account). We found a few "problems" but were able to determine, with Protx tech support's help, what was going "wrong" and why, and have updated the final release version of the module accordingly.

To be honest, there weren't any "actual" problems with the module, simply unexpected responses from Protx, which they have explained and for which we have updated the documentation, so that all new users of version 3.0.0 will have a "heads up" from the start on how things work and therefore no need to worry when these "unusual" responses are received (and they will be! ;) ).

Subsequently we'll be releasing the module once and for all on Monday.. would have it available tonight if possible but have just run out of time, due in part to illness over the past few days (when it rains it pours ;) ).

Hope all are well :yes:

All the best,

Conor

Great news Conor... not about our illness!!

Hope you are well now and it was only a blip.

Looking forward to seeing the new module.

Craig

Hi Craig,

CES:

Looking forward to seeing the new module.

I'll be posting here later today when the site's up and running so just a few more hours to wait now... ;)

All the best...

Conor

conor:

Hi Craig,

I'll be posting here later today when the site's up and running so just a few more hours to wait now... ;)

Can't see anything new yet.

Have downloaded V3 but have a very simple 'chicken and egg' question.

I feel a bit stupid asking this but does it make any difference which action we take first ie upgrade to V3 first and then activate the Protx 3D Secure option or the other way round. I mean, I assume V2 will still work with Protx 3D Secure, if we activate first before installing V3.

Cheers

Hi,

TPHoare:

Have downloaded V3 but have a very simple 'chicken and egg' question.

Thanks very much for that, it's great to see some people using the module! (Although it was released yesterday we've pegged in tomorrow as the proper announcement date to give us time to have the site in place and create a new thread here etc.)

I feel a bit stupid asking this but does it make any difference which action we take first ie upgrade to V3 first and then activate the Protx 3D Secure option or the other way round. I mean, I assume V2 will still work with Protx 3D Secure, if we activate first before installing V3.

Version 2.x will not work with 3D-Secure, please don't enable 3D-Secure in your VSP Admin until you have version 3 installed! Your site could stop working for any 3D-Secure enabled cards then! :lookaroun

Simply install version 3 as per the upgrade instructions and then pop into your VSP admin and enable 3D-Secure... it's as easy as that!

Hope that has you sorted! :)

(If not, feel free to contact us, you know the address :) , or you can use our new contact form on the new website!).

All the best...

Conor
Ceon

hi conor just wondered how i can get hold of version 3 as i sent you a donation a couple of months ago

Hi,

modchipfitters.co.uk:

hi conor just wondered how i can get hold of version 3 as i sent you a donation a couple of months ago

As promised, those who donated after 18th April will receive a full credit against the module of the amount they donated - just have to get the gift certificate aspect of the store sorted!

That'll be up and running this afternoon so we'll get your certificate off to you then. (Which in your case is rather large, thanks ;) ).

This means you'll have an account on the site where you can download updates as soon as they're released and you'll get a full tax invoice for your business records (and who running a business doesn't like to write off the tax? :) ).

All the best...

Conor

is this modual fully work for the latest version of zen?? with the streamline CC payment options?? also do i need ssl for this??

Hi,

This is an important announcement!

A major bug has been fixed in version 3.0.x and all users of 3.0.0 or 3.0.1 MUST upgrade!

The upgrade is simple, no reinstallation is required, just a few updated files have to be copied across.

Please visit the store to download the updated version.. the filenames for the zips are the same but they have been updated (as can be seen by the new version number inside).

Sorry about the inconvenience, but Protx have to take the blame for this one! :yuck:

All the best...

Conor

Hi,

kitcorsa:

is this modual fully work for the latest version of zen?? with the streamline CC payment options?? also do i need ssl for this??

Yes, yes and yes.

You can use the module without SSL but not as many customers will buy from you.

SSL is easily added to your site by your host though and can cost as little as $15 a year so it's not a big deal!

Alternatively, Protx Form allows the use of Protx and Streamline without you having to have a SSL certificate:

http://dev.ceon.net/web/zen-cart/

Hope that helps!

All the best...

Conor