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Blank index.php and /admin/index.php page after install

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12 Jul 2006, 2:52 PM
#1
gsummerlin avatar

gsummerlin

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Blank index.php and /admin/index.php page after install

hey guys,
i have searched the past posts regarding this problem but couldn't find the answer to my question.

i'm sure this is an easy one. this happened to me about 7 months ago when i was screwin' around with zen-cart. the problem was resolved, but i can't remember how.

here it goes:

  1. downloaded the lastest version to my local pc

  2. unzipped it

  3. ftp'd it (using Auto transfer type setting) to the server

  4. ran the install process and everything went smooth except for this (in the System Inspection portion):

    PHP open_basedir restrictions = /var/www/vhosts/roasters.sfwsinc.com/httpdocs:/tmp
    PHP Session.Save_Path = /var/lib/php/session -->Unwriteable Click here for more info

  5. when i click on the VIEW STORE FRONT (?) and VIEW CONTROL PANEL(?), i only get blank pages with no errors.

  6. here is the source when viewed on index.php

    <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> <HTML><HEAD> <META http-equiv=Content-Type content="text/html; charset=windows- 1252"></HEAD> <BODY></BODY></HTML> ===========================

here are some specs on my server:
mysql 4.1.20-1.RHEL4.1
perl-Apache-ASP 2.57-rhel4.build75050824.12
php 4.3.9-3.12
postgresql-server 7.4.13-2.RHEL4.1

any help on this will be greatly appreciated. thanks in advance,
grant

13 Jul 2006, 9:27 PM
#2
gsummerlin avatar

gsummerlin

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Re: Blank index.php and /admin/index.php page after install

i'm still having this problem after installing, reinstalling, and reinstalling 2 more times with fresh downloads of the files.

any help will be greatly appreciated.

thanks,
grant

13 Jul 2006, 10:59 PM
#3
drbyte avatar

drbyte

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Re: Blank index.php and /admin/index.php page after install

Try renaming your /admin/includes/.htaccess file to .htaccess_hide to disable it.

Perhaps your host doesn't like the use of .htaccess in that spot?

.
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14 Jul 2006, 6:23 PM
#4
gsummerlin avatar

gsummerlin

New Zenner

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Re: Blank index.php and /admin/index.php page after install

no dice. i changed the file's name and still received a blank screen.

here's teh source code from the index.php file:

<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> <HTML><HEAD> <META http-equiv=Content-Type content="text/html; charset=windows-1252"></HEAD> <BODY></BODY></HTML>

any help will be appreciated. thanks,
grant

14 Jul 2006, 9:04 PM
#5
drbyte avatar

drbyte

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Re: Blank index.php and /admin/index.php page after install

.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole

Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.