anyone got PROTX form working in ZC 1.3?

hi all
need a bit of help getting PROTX form working with a new site i'm building. has anyone managed to get PROTX form working with zen cart 1.3?

problem i'm having is after you complete the protx credit card details your sent back to step 2 of 3 on the sites checkout process... a little confusing for the client. also the sale isn't being registered in the sites admin section, although you are sent an email from PROTX saying the sale has been made.

i've had a look through the support forum here without any success.

note, this is PROTX form, not direct.

any suggestions, help, advice...

many thanks in advance

joolz

I'm working on exactly the same problem. If I sort it (which I'll have to!!!) I'll let you know.

Hi,

There seems to be a lot of trouble with the Protx Form module here.

If someone wants to send me the module I might be able to take a look when I get a bit of time and sort out some of the problems for you. (I maintain the Protx VSP Direct module so I'm more than familiar with Protx's protocols).

Address: conor.kerr_zen-cart ATTT dev DOTTT ceon DOTTT net

All the best...

Conor
ceon

Hi,

It gives me great pleasure to release the first Beta version of our NEW Protx VSP Form payment module for Zen Cart!

This initial release is made so that testing can be undertaken to determine if the module is fit for purpose.

We don't actually have any clients who use VSP Form so it is imperative that anyone who downloads this initial beta version gives us as much feedback as possible please!

The module has so far been fully tested with the "testvendor" account which Protx provides and works perfectly with it. However, this account never returns any errors so the error handling needs to be confirmed as working before the module can be declared Production Ready.

All of the code is written to comply with the Protocols exactly so we don't think there'll be any problems but as we can't test it we are counting on you for your help! :blush:

Once the module is Production Ready we will announce it properly on this forum and create a support thread for it.

Happy playing! :)

Full details about and downloads of the contribution are available at its website:

Information and Downloads - http://dev.ceon.net/web/zen-cart/protx_form

I recommend that you take a look at the above site but for those who want more information first (lazy you :) ), here is the feature list:

Features

This Payment Module has been written to be as comprehensive as possible. The current feature list follows.

Support for every Card Type handled by Protx.

Each card type can be enabled or disabled at the click of a button inside the admin. Cards supported:

• Visa
• Mastercard
• Switch/UK Maestro
• Delta
• Solo
• American Express
• Visa Electron - UKE
• Diners Club International
• JCB

Full support of all essential parts of Protx VSP Direct's 2.22 Protocol.

This includes support for the three different Transaction Types: Pre-authorization, Deferred and Immediate Charge. It also includes support for the various AVS (Address Verification) Options. Configuration of these features is accomplished using simple radio buttons in the Module's Admin Configuration.

Icons for each Credit Card accepted.

If you enable the option in the admin, icons are displayed for each credit card which you indicate as being accepted (see picture at right). Maybe not an essential feature, but it does look more professional for your shop! (Not all icons are displayed in this screenshot but all are included in the contribution!)

Support for a Single Merchant Account Currency or Multiple Merchant Account Currencies.

Each currency that you want to accept payment in requires you to have a separate merchant account for that currency. This payment module supports the sending of payment information to Protx in any number of currencies, according to the settings you specify in the Module's Admin Configuration.

Storage and Display of Completed Transaction Information.

The Transaction Information for any order processed using this module is available directly for viewing on the Order Details page for that order in the Zen Cart Admin.

**Support for Protx's VSP Simulator testing services. **

This module allows you to test its operation and configuration in conjunction with Protx's extremely handy VSP Simulator service so you don't have to worry about putting through lots of bogus details. Once you are satisfied with your configuration of the module you can switch the checkout to being live at the click of a radio button!

**Debug Support. **

Sometimes there can be problems sending and receiving information to/from Protx. The debug mode allows you to see what information is going to be sent to Protx before the user is redirected to the VSP Form payment page and also what response was received afterwards. Most people should never need this though and it is subsequently disabled by default.

Enjoy! :thumbsup:

Please read the documentation before posting any questions in this thread so that we can hopefully keep the number of posts here down to a minimum!

Download NOW!

If you like this contribution and get a lot of use out of it, please consider making a donation!

All the best...

Conor
ceon

Hi,

Just a quick note to remind you all that you must "Remove" any existing Protx Form module in the Admin before following the Installation Instructions on this site.

(Technically you are performing a "Crossgrade" but I guess that's not very obvious, should have put these instructions in my original post! :) ).

All the best...

Conor
ceon

Hi,

There was a small bug in the beta 1 version which was completely critical! The currency wasn't being sent to Protx as the module was looking for the currency specified by the Protx Direct module the code was copied from... oops! (Didn't catch this in testing as I also have the direct module installed so no error was generated). Anyway...

A new version has been uploaded... please try it out, everything's looking good now in the one bug report we received privately.

Feedback's really appreciated on this one guys (and girls!)!

Download beta 2 here

All the best...

Conor
ceon

thanks so much for all your hard work in getting this to work Conor! you did a great job in such a short time!

still have to try it with the live account rather than the test one, but i'm sure it'll go fine.

again, thanks for helping us out with this!

cheers

joolz

I am on on my 2nd install of my Zencart. I had Protx form installed and working perfectly on my 1st install but on testing it this time round i get the following error message as i confirm as order...

If you supply an Address field, you must also supply the Post Code for that address.

I signed up for a dummy account and all the address information is correct. Can anybody shed some light on this?

Thanks :thumbsup:

I think i have found the problem but i dont know whether its a bug with the Protx form or a configuration issue.

I was testing the form by purchasing a gift voucher, which is of course free shipping as as such, skips the shipping stage of the checkout process.

If i add a normal product to my cart and checkout, the form works perfectly. :blink:

i think other people have had similar problems... same when you buy downloads. isn't there an option on the cart that forces people to include a shipping address, even though you don't actually need it?

Sudakoma:

I think i have found the problem but i dont know whether its a bug with the Protx form or a configuration issue.

I was testing the form by purchasing a gift voucher, which is of course free shipping as as such, skips the shipping stage of the checkout process.

If i add a normal product to my cart and checkout, the form works perfectly. :blink:

Ive tried changing the product from virtual to non-virtual so that the shipping address stage is forced but then at the checkout i cant progress past stage 1 :shocking:

Hi,

I'm not sure what exactly the problem is being caused by but it's not the Protx Form module... you seem to have configured something incorrectly.

Are you sure that the billing address being used has a postcode set?

All the best...

Conor
ceon

Is protx more popular in UK?
Also, cant we get the help from protx support for this integration?

Hi,

superprg:

Is protx more popular in UK?

By this I guess you are trying to ask if it's the most popular payment gateway/processor in the UK for small to medium e-commerce sites? If so, I think it might be but I don't think there are any real public statistics about this issue.

Our clients all seem to prefer them although we have clients who use Realex instead.

superprg:

Also, cant we get the help from protx support for this integration?

I'm sorry but I don't understand your question... what help do you need?

You just follow the installation steps on the Module's site and that is it up and running!

Confused,

Conor

Conor and other

I am about to install this module as I am going through the upgrade process. I currently have 1.2.7d as my live site.

I have an issue which I have not go to the bottom of but may be cured by the new version. Wondering if you are aware of it and can confirm.

here is the issue as described by protx:

The PHP upgrade is removing the plusses (+) and putting the spaces back in
before you run the decode routine on your completion page.

Our system redirects the user to your successURL with the crypt string
attached. ( with +'s replacing any spaces),
Your system takes this string, the PHP is removing the plusses and puts the
spaces back.
Your completion page then tries to decode the string, but it cannot, because
it cannot handle the spaces. It needs the plusses (+).

It basically means a customer gets put back to step 2 but then gets an email from protx saying they have paid.

If they have gone through the process again they pay twice before getting an email or they get the email, think great order done, but I never see the order on Zencart.

I cannot seem to fix this on 1.2.7d as the code given falls over.

Is this an issue in version 1.3 protx form?

Anyone else get this?

Thanks

Conor

Just having installed this form module I have noticed a couple of things different from version 1.2.7d -

The ability to take a pre-auth rather than a payment which you could control from the payment module in control panel
The ability to turn on using of their test server and then go back to live.

Have I missed something - how do I control these two aspects.

Thanks

MG

Hi MikeyG,

I'm afraid I cannot follow what you are saying exactly.

You said you were "about to install this module as you are going through the upgrade progress" and you talk about the "code given falling over".

Do you have an old version of a Protx Form module?

I cannot help you with that if you do, I will only give support here for the Ceon modules.

The issue with +s does not affect the Ceon Protx Form module... I have written the connection code based on Protx's documentation and it works here and has been confirmed to work fine by other people (I'll be taking it from beta status to release 1.0 shortly as a consequence).

Just to reinforce this... the Ceon Protx Form payment module is NOT an upgrade of any previous Protx Form module... it is a COMPLETELY NEW module, practically written from scratch with only minor remnants from a previous Form module by networkdad.

MikeyG:

Have I missed something - how do I control these two aspects.

The Ceon Protx Direct and Ceon Protx Form Payment Modules both allow easy, admin-side control of these features on both Zen Cart 1.2.x and 1.3.x.

If you don't see them then you haven't got the module installed properly (or are using someone else's?!).

To install the Ceon Protx Form module use the admin to "Remove" any previous Protx modules, then copy all the files from the distribution on our site across (overwriting any existing files), then follow the instructions on the site (basically "Install" the module in the admin and configure it).

Hope that clears things up for you! :)

All the best...

Conor
ceon

Conor Hi,

I currently run a live site using zen 1.2.7d with the old protx form which occasionally processes an order through protx but then puts the customer back to step 2 of check out. The customer then either gives up or gives his credit card details again and payment goes through twice, but the order does not appear in zencart.

Protx gave me some code that was meant to fix this (this is the bit about + and spaces being swapped in the code returned from protx and when they are interpreted by zencart falling over and returning the customer to step 2). This is the code that fell over.

I am now testing the code in the new form for version 3, but I could not get it to complete and go through to protx. I could not see the same functionallity either to go through to the test servers on protx.

I will try to reinstall.

Thanks

Hi Mikey,

MikeyG:

I am now testing the code in the new form for version 3, but I could not get it to complete and go through to protx. I could not see the same functionallity either to go through to the test servers on protx.

If you can't see this functionality then you definitely haven't installed the module properly. Let me know how things go when you reinstall using the instructions on the website!

Don't forget to completely remove any previous Protx modules.

All the best...

Conor
ceon