Are email addresses hidden to other customers?

15 Jul 2006, 2:30 PM

#1

mlm2005

Zen Follower

Join Date:: Mar 2005
Posts:: 141
Plugin Contributions:: 0

Are email addresses hidden to other customers?

If I send an email to "all customers" are the email address kept hidden from other customers?

Thanks

15 Jul 2006, 2:43 PM

#2

Kim

Obaa-san

Join Date:: Jun 2003
Location:: West Coast, North America
Posts:: 26,718
Plugin Contributions:: 0

Re: Are email addresses hidden to other customers?

The program sends individual emails and not mass BCC mail.

Please do not PM for support issues: a private solution doesn't benefit the community.

Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.

15 Jul 2006, 2:48 PM

#3

mlm2005

Zen Follower

Join Date:: Mar 2005
Posts:: 141
Plugin Contributions:: 0

Re: Are email addresses hidden to other customers?

Thanks Kim!

15 Jul 2006, 3:04 PM

#4

mlm2005

Zen Follower

Join Date:: Mar 2005
Posts:: 141
Plugin Contributions:: 0

Re: Are email addresses hidden to other customers?

Well, I guess my first email is not going to leave a very good impression with my customers! It is all one paragraph with @CRLF where there should be a paragraph break. Any ideas?

Thanks!

13 Aug 2006, 9:06 PM

#5

camel

New Zenner

Join Date:: Feb 2006
Posts:: 43
Plugin Contributions:: 0

Re: Are email addresses hidden to other customers?

Not in my experience. I was extremely disappointed when i send a newsletter to all my customer and realized that it had put ALL the addresses in the CC list. Which means that not only can my competition (who might have subscribed to my newsletter) would get the complete list, but also if some spammer gets hold of this list, they would start spamming the customers.

I should've tested the newsletter before sending it out .. i just didn't expect such a big loop hole from a system as great as zen-cart i guess.

If i had made a mistake somewhere, please let me know. Otherwise i sure wouldn't be using the Newsletter Manager again!

13 Aug 2006, 9:10 PM

#6

drbyte

Sensei

Join Date:: Jan 2004
Posts:: 63,511
Plugin Contributions:: 176

Re: Are email addresses hidden to other customers?

Zen Cart never uses the "cc" field in any of its emails.
There is nothing in the code doing that.
It loops through the list of email addresses to send to, and personalizes each one, using the "TO" field only.

If you're getting a long "CC" list, then you're using something other than standard code within Zen Cart.

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