Got an error message from index.php on line 34

16 Jul 2006, 4:32 PM

#1

New Zenner

Join Date:: Jul 2006
Posts:: 9
Plugin Contributions:: 0

Got an error message from index.php on line 34

Could use some help from someone who's installed this program before:

Got as far as starting up the Installer, and when I typed in www.montanipublishing/catalog/zc_install I got the following on my screen:

Warning: main(includes/templates/template_default/common/html_header.php): failed to open stream: No such file or directory in /home/montanip/public_html/catalog/zc_install/index.php on line 34

Fatal error: main(): Failed opening required 'includes/templates/template_default/common/html_header.php' (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/montanip/public_html/catalog/zc_install/index.php on line 34

Anyone got a suggestion on this one?

16 Jul 2006, 5:06 PM

#2

ajeh

Oba-san

Join Date:: Sep 2003
Location:: Ohio
Posts:: 62,757
Plugin Contributions:: 1

Re: Got an error message from index.php on line 34

Sounds like a bad upload ...

Make sure you have the Full Zen Cart v1.3.0.2 from here ... and reload the files to your site ...

See if that doesn't fix things up for you ...

Linda McGrath
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16 Jul 2006, 5:15 PM

#3

davetabler

New Zenner

Join Date:: Jul 2006
Posts:: 9
Plugin Contributions:: 0

Re: Got an error message from index.php on line 34

Thanks for responding, Linda.

I just downloaded Zen Cart on Friday 7/14, so it looks like I got the latest patched version from 6/21. Are you suggesting download from a different mirror site?

16 Jul 2006, 5:19 PM

#4

ajeh

Oba-san

Join Date:: Sep 2003
Location:: Ohio
Posts:: 62,757
Plugin Contributions:: 1

Re: Got an error message from index.php on line 34

I am suggesting that you should be sure that you download the right file:
Full Zen Cart v1.3.0.2

And that you reload all of the files as it looks like you have bad, missing or corrupt files from your last upload to your site ...

Be sure to use a good FTP program and not something through your Control Panel as they usually cause more problems than not ...

Linda McGrath
If you have to think ... you haven't been zenned ...

**Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!**

Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
Officially PayPal-Certified! Just click here

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16 Jul 2006, 5:27 PM

#5

davetabler

New Zenner

Join Date:: Jul 2006
Posts:: 9
Plugin Contributions:: 0

Re: Got an error message from index.php on line 34

Well, first thing I noticed is that I'd downloaded vers 1.2.7, so that's one issue. As to a good FTP program, I've been uploading to my site via the Control Panel and not any problems till now ---do you know anything about BlueHost's reputation in that department?

And if I do have to switch to a straight-up FTP program, got any recommendations there?

16 Jul 2006, 5:38 PM

#6

drbyte

Sensei

Join Date:: Jan 2004
Posts:: 63,513
Plugin Contributions:: 176

Re: Got an error message from index.php on line 34

DaveTabler:

And if I do have to switch to a straight-up FTP program, got any recommendations there?

FileZilla - http://filezilla.sf.net - has a proven track record of reliability.

(a dedicated FTP program is always preferable over a host's browser-based tool)

.
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