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UPS Shipping not functional

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Started by kevinm2 on 20 Jul 2006, 4:59 PM · Views: 5,431

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20 Jul 2006, 4:59 PM
#1
kevinm2 avatar

kevinm2

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UPS Shipping not functional

All of a sudden the UPS shipping module does not function. When Clicking on Shipping Estimate (under The Shopping cart contents), all I get is the ship to address with out any pricing information. An also when checking out (Step 1 of 3), it wont go to step 2 and I get the following under the shipping method:

United Parcel Service United Parcel Service
We are unable to obtain a rate quote for UPS shipping.
Please contact the store if no other alternative is shown.

What could have happend?

Admin pereferences:
United Parcel Service

Enable UPS Shipping
True

UPS Pickup Method
CC

UPS Packaging?
CP

Residential Delivery?
RES

Handling Fee
0

Tax Class
--none--

Tax Basis
Shipping

Shipping Zone
--none--

Sort order of display.
0

Shipping Methods:
Nxt AM, Nxt AM Ltr, Nxt, Nxt Ltr, Nxt PR, Nxt Save, Nxt Save Ltr, 2nd AM, 2nd AM Ltr, 2nd, 2nd Ltr, 3 Day Select, Ground, Canada,World Xp, World Xp Ltr, World Xp Plus, World Xp Plus Ltr, World Expedite
1DM, 1DML, 1DA, 1DAL, 1DAPI, 1DP, 1DPL, 2DM, 2DML, 2DA, 2DAL, 3DS, GND, STD, XPR, XPRL, XDM, XDML, XPD

Zen Cart 1.2.5, Database Patch Level: 1.2.5
Server OS: Linux 2.4.21-32.ELsmp, Database: MySQL 4.0.27-max-log
PHP Version: 4.3.11 (Zend: 1.3.0), HTTP Server: Apache

20 Jul 2006, 5:15 PM
#2
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Re: UPS Shipping not functional

Same thing here. UPS Module is not working.

20 Jul 2006, 5:23 PM
#3
deadeye avatar

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Re: UPS Shipping not functional

I am also a victim of this aberration.

20 Jul 2006, 5:25 PM
#4
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Re: UPS Shipping not functional

deadeye:

I am also a victim of this aberration.

Same here :(

20 Jul 2006, 5:28 PM
#5
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Re: UPS Shipping not functional

I found out why...trying to fix.

20 Jul 2006, 5:33 PM
#6
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Re: UPS Shipping not functional

Me too, guys... It's too early to tell if UPS is down, but that sounds like a reasonable explanation.

Does anyone know a method to get ZenCart to show errors from PHP fsock to see what is up?

20 Jul 2006, 5:34 PM
#7
nalin avatar

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Re: UPS Shipping not functional

data returned by the ups xml
'
You don't have permission to access /using/services/rave/qcostcgi.cgi on this server.

Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.
'
not sure whether this is a system outage or whether the method/page/something else that the module is using has been depreciated, still googling on it...

20 Jul 2006, 5:41 PM
#8
siren avatar

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Re: UPS Shipping not functional

Yeah, Nalin..

Sounds like service is down... Hmmmmmm... I'm heading over to the UPS site to see if any docs have changed on this CGI service...

I've got 8 Zens running on my server and my phones are ringing off the hook today!

20 Jul 2006, 5:46 PM
#9
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Re: UPS Shipping not functional

Its working on another site off my servers, they are running zencart and its working properly? Any ideas yet? Why it isnt on ours?

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20 Jul 2006, 5:48 PM
#10
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Re: UPS Shipping not functional

puffypp.com if you want to see it for yourself

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20 Jul 2006, 5:50 PM
#11
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Re: UPS Shipping not functional

I am only seeing USPS rates at that site?

20 Jul 2006, 5:52 PM
#12
knuckle_101 avatar

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Re: UPS Shipping not functional

n8pbm:

I am only seeing USPS rates at that site?

Odd it was just there.

Oh well it got around to it as well.

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20 Jul 2006, 5:53 PM
#13
gdorn avatar

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Re: UPS Shipping not functional

knuckle-101:

puffypp.com if you want to see it for yourself

Looks broken to me.

Looks like UPS is having troubles at the moment. OSCommerce users also hit, as well as some of my homebrew non-ZC shipping software.

20 Jul 2006, 5:56 PM
#14
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Re: UPS Shipping not functional

Just emailed UPS tech support and am on the phone with them - yes there is a problem.

20 Jul 2006, 5:58 PM
#15
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Re: UPS Shipping not functional

Well...not sure what is going on. Looks like UPS is going toward all XML, but say old links should still work currently. I can't find much related to CGI.

20 Jul 2006, 6:44 PM
#16
gdorn avatar

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Re: UPS Shipping not functional

Looks like it's back up.

20 Jul 2006, 6:48 PM
#17
siren avatar

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Re: UPS Shipping not functional

YYEEEEEEHAW.....

Thar wuz about ta be a lynchin'

27 Jul 2006, 5:03 AM
#18
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Re: UPS Shipping not functional

UPS shipping is busted for me too... I just don't see it on the checkout shipping page...

27 Jul 2006, 6:05 AM
#19
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Re: UPS Shipping not functional

Okay, I figured this out. Nothing to do with the ups module or ups.com... for some reason "ups.php" was not being added to MODULE_SHIPPING_INSTALLED when I installed it. I manually tweaked that config parameter and suddenly everything works...