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Can't email AOL users?

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21 Jul 2006, 12:03 AM
#1
pammydee avatar

pammydee

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Can't email AOL users?

I'm running version 1.2.7 - database patch level 1.2.7, on a unix server, php version 4.4.2 (Zend: 1.3.0), MySQL version 4.0.27-standard and I cannot send any emails to AOL users - they are never recieved. This includes newsletters.

Someone suggested that I ask my host to set up a "Reverse DNS Record" for my MX Record for my domain. My host said that to do this I would have to be placed on a private IP and that it would cost me an additional $2/month.

They gone ahead and done this and I still cannot email AOL users. Has this happened to anyone else? Any suggestions?

THanks!

21 Jul 2006, 4:51 AM
#2
drbyte avatar

drbyte

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Re: Can't email AOL users?

What are you using for Email Transport Method in Admin->Configuration->Email Options?

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21 Jul 2006, 5:36 AM
#3
pammydee avatar

pammydee

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Re: Can't email AOL users?

thanks for your reply!!

It's set to sendmail

21 Jul 2006, 5:52 AM
#4
drbyte avatar

drbyte

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Re: Can't email AOL users?

try sendmail-f

this will cause the server to supply your account's username when sending the email. This might help get around spam filters.

If you do this, TEST TEST TEST ... make sure ALL other email functions in your store are working properly before deciding to keep this setting active.... every host is different, and this setting may or may not be better for "your" host.

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Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole

Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

21 Jul 2006, 6:01 AM
#5
pammydee avatar

pammydee

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Re: Can't email AOL users?

Thanks so much! I will give it a try!!