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Shared SSL configuration Problem

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24 Jul 2006, 12:32 AM
#1
shmegma avatar

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Shared SSL configuration Problem

I have tried to find my exact problem and answer here but haven't found it yet.
I have a shared ssl certificate throught secured.com from webmasters.com
My site is uploaded to both webmasters and secured.com
configure.php files were changed and ssl enabled.

Here is what happens:
You can checkout completely and finalize your purchase just fine. It is loading the pages from secured.com during checkout (you can see the pages being loaded in the address bar)
My problem is that the browser doesn't think the pages are encrypted.
Even though it is loading the page https://secured.com/~i474l/zencart....
and all the pages are working properly the browser doesn't think it is encrypted.
Same problem in firefox and IE

What am I doing wrong??
THanks

24 Jul 2006, 12:42 AM
#2
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Re: Shared SSL configuration Problem

I am getting page not found

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29 Jul 2006, 6:28 AM
#3
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Re: Shared SSL configuration Problem

that is not the actual link. I was just making a point.
the website is https://www.fashions4fetish.com
you can put an item in your cart and start to checkout and you will see that it loads the secured.com pages during checkout but doesn't show as encrypted in the browser.

29 Jul 2006, 10:13 AM
#4
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Re: Shared SSL configuration Problem

your redirect in htaccess is killing it,
you need to either get rid of the re-direct.
or move your sites up to the root

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4 Aug 2006, 4:16 PM
#5
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Re: Shared SSL configuration Problem

One more thing I noticed. I don't know if this changes anything but
if you right click the checkout button and open it in a new browser window (or tab) it now does show up as secure. Only when it opens in the same frame does it NOT show up as secure. Is that just the .htaccess file or is there something else I can do to get it to work properly?
My web host says that zencart isn't set up to use shared ssl and I should upgrade to my own certificate, which I will if that is the only option to fix this.
Thanks

4 Aug 2006, 5:02 PM
#6
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Re: Shared SSL configuration Problem

you can see for yourself that zen cart works just fine in a shared SSL
https://www.camelot-hosting3.com/
This is a demo site and its setup to use a shared SSL and it works properly,

they just want to sell you a cert.

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5 Aug 2006, 5:36 AM
#7
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Re: Shared SSL configuration Problem

The website you show here gives you a warning message that there is a problem with the sites security certificate that the end user must decide whether to continue or not.

My host has a free ssl I can use that brings up this same warning message. I am paying for a ssl cert through secured.com so this doesn't happen, and the interesting thing like I said in my last note is that if you right click the checkout button after adding things to your cart and open the link in a new window or tab (firefox) then the ssl secure site works perfect in the browser.
There must be something I'm missing that I can change to get this working right.

5 Aug 2006, 5:45 AM
#8
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Re: Shared SSL configuration Problem

the camelot-hosting3.com site shouldnt throw up a warning,
what browser,
this shared SSL has been tested in IE Firefox and Opera and is in use on multiple sites
and it is a comodo cert, NOT a self signed

there was a non secure banner image at the bottom,
that is a true error not a cert error.
that has been fixed,
I oopsed when I put it in there.
but there is no pop up now

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5 Aug 2006, 5:59 AM
#9
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Re: Shared SSL configuration Problem

I normally use firefox and I received the message. I accepted the certificate so when I tried the link later it went to it no problem without the warning, so I tried it in IE (IE 7.0 beta 3) and I got this message:

There is a problem with this website's security certificate.

The security certificate presented by this website was issued for a different website's address.

Security certificate problems may indicate an attempt to fool you or intercept any data you send to the server.
We recommend that you close this webpage and do not continue to this website.
Click here to close this webpage.
Continue to this website (not recommended).
More information

5 Aug 2006, 6:03 AM
#10
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Re: Shared SSL configuration Problem

OK as I explained there was a non secure image there being pulled from a third party source, that is why the error was there, it is no longer there,
I removed the offending banner

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5 Aug 2006, 6:25 AM
#11
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Re: Shared SSL configuration Problem

IE 7 still won't load it.
I also have Opera 9 and it came up with an error also.
It said:

Wrong certificat name
The server's certificate did not match its hostname. Accept?
https://www.camelot-hosting.com

  • The server's name "www.camelot-hosting3.com" does not match the certificate's name "www.camelot-hosting.com". Somebody may be trying to eavesdrop on you.
5 Aug 2006, 10:32 AM
#12
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Re: Shared SSL configuration Problem

clear your cache,
this certificate is used on several websites,

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5 Aug 2006, 6:39 PM
#13
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Re: Shared SSL configuration Problem

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6 Aug 2006, 1:28 AM
#14
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Re: Shared SSL configuration Problem

Didn't work for me last night but is working fine in all browsers
today.

When you said there was a redirect problem in the .htaccess file
is that a file associated with zencart or my web host?
Is that something I can look at and fix?
I just find it strange that if you click either LOGIN or CHECKOUT or anything that would normally open in a secured window BUT open it in a NEW window it works perfectly.
It seems that I should be able to fix this.

6 Aug 2006, 1:58 AM
#15
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Re: Shared SSL configuration Problem

looks like something your host has setup

the issue I had last night was I was giving you the dedicated SSL for that site and I dont have it installed,

I had to use the shared ssl,

hence the ~camelot3

sorry for that confusion

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10 Aug 2006, 5:53 AM
#16
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Re: Shared SSL configuration Problem

So I fixed the problem and it was incredibly simple.
I had my URL redirected to www.mywebname/zencart and it was a "frame" redirect so the user would just see https://www.mywebname.com in the address bar.
I changed it to a standard redirect so the address bar shows the actual address i.e. https://www.mywebname.com/zencart as the start page and everything works perfect now.

Hope this helps anyone else with a similar problem.