I just deleted my entire catalog...

24 Jul 2006, 12:46 AM

#1

New Zenner

Join Date:: May 2005
Posts:: 6
Plugin Contributions:: 0

I just deleted my entire catalog...

I was trying to delete one category - and when I confirmed the delete - the entire store was gone. I am CLUELESS - has this happened to anyone else? Do I have to start OVER? or are my products really "somewhere" in cyber land? Any advice appreciated.

Christy

24 Jul 2006, 12:48 AM

#2

Kim

Obaa-san

Join Date:: Jun 2003
Location:: West Coast, North America
Posts:: 26,611
Plugin Contributions:: 0

Re: I just deleted my entire catalog...

What version of Zen Cart are you using?

24 Jul 2006, 12:51 AM

#3

onecreativebug

New Zenner

Join Date:: May 2005
Posts:: 6
Plugin Contributions:: 0

Re: I just deleted my entire catalog...

Hang with me Kim - Tell me how to find the veraion I am running - I hired someone to install and set up over a year ago - because this is all not my thing.

24 Jul 2006, 12:52 AM

#4

Kim

Obaa-san

Join Date:: Jun 2003
Location:: West Coast, North America
Posts:: 26,611
Plugin Contributions:: 0

Re: I just deleted my entire catalog...

yikes... Do you have a recent back up of your database?

24 Jul 2006, 12:53 AM

#5

onecreativebug

New Zenner

Join Date:: May 2005
Posts:: 6
Plugin Contributions:: 0

Re: I just deleted my entire catalog...

nope

Is this the version?:

Zen Cart 1.2.6
Database Patch Level: 1.2.6

24 Jul 2006, 12:57 AM

#6

merlinpa1969

Totally Zenned

Join Date:: Mar 2004
Posts:: 13,031
Plugin Contributions:: 4

Re: I just deleted my entire catalog...

With NO recent backup of your database,
life is gonna be rough,
You might try asking your host to run the backup installer, it will bring you back to the last time they ran a backup,

Be prepared Hosts usually charge for this,

24 Jul 2006, 12:59 AM

#7

onecreativebug

New Zenner

Join Date:: May 2005
Posts:: 6
Plugin Contributions:: 0

Re: I just deleted my entire catalog...

Well - thanks - I'll see how much it will cost vs - re inputting it myself! Lessons always "hurt" or cost mone don't they!

24 Jul 2006, 1:04 AM

#8

merlinpa1969

Totally Zenned

Join Date:: Mar 2004
Posts:: 13,031
Plugin Contributions:: 4

Re: I just deleted my entire catalog...

I would suggest a rolling daily backup of the database,
keeping ( my preference is 3 ) days on hand.

there is a database backup available for download in the archives

24 Jul 2006, 1:19 AM

#9

Kim

Obaa-san

Join Date:: Jun 2003
Location:: West Coast, North America
Posts:: 26,611
Plugin Contributions:: 0

Re: I just deleted my entire catalog...

Once you are up and running again, you need to upgrade to cure the bug you found.