Disable customer accounts when e-mail is no longer valid

I have an issue where customers have bought form me and now the e-mails that they provided when they setup the accounts are bouncing back to me when I do a mass mailout.

I cannot delete the customer data as I need to keep any and all order information for 7 years, so is there a way to disablke the account so that when I do a mail out these accounts will not get the email?

Please advise

Thanks

David Moody

I have already posted this report under an official topic, since the past few weeks, but I will post it here as well.

I have recently created a MOD called: Delete your account from store catalog's interface. Customers can definitely delete their own account but all the orders are being kept in the database - no transactions are being deleted (for security reasons). Only their personal preferences are being affected (such as address book ect ...) as their entire profile account.

Is this the type of feature you were actually looking for ?

Thanks you but where would I find the mod and the load instructions?

This MOD has not been distributed yet.

If you are not distributing it- WHY did you just tell the gentleman you have it?

Please re-read the above.

You are trying my patience again- He asked where he could get the mod- you said you haven't distributed it- Either put it in the downloads section or don't talk about it.

Very well. If it's that much of a deal, I guess I should not announce them at all.

I just want to get my hands on the Mod as I need to have this done as I have about 75 invaild emails. So if its anywhere I would like ot get it and use it. When will this be released so I can use it or is there something you can sendf me so I can use the Mod.

Thanks

David,

You have three options:

1. Via the Admin->Customers area, edit the customer record and unsubscribe them from your newsletter. Then when you send your newsletters to "subscribers only", they will not get it.

2. Via the Admin->Customers area, delete the customer. This will leave the customers' orders intact, but will delete the product reviews and all the customers address-book entries. Since they're deleted, they will no longer get your mailings.

3. Do some fancy coding to set email-preferences for these customers to "NONE" instead of TEXT or HTML, as NONE opts them out of ALL mailings, including order confirmations etc. This would have to be done via raw edits in the database. There is no admin-interface to make this easy.

I'm not sure that the mod suggested above is usable in this case, because you should need the customer's password in order to pretend to be the customer and do self-serve account deletions.

It looks like this was planned and not installed yet.

In ver 1.3.6 admin/includes/languages/english

I see:

define('ENTRY_EMAIL_HTML_DISPLAY','HTML');
define('ENTRY_EMAIL_TEXT_DISPLAY','TEXT-Only');
define('ENTRY_EMAIL_NONE_DISPLAY','Never');

All I did was go to admin/customers.php and change the following:

in admin/customer.php around line 790

Change this

} else {
$email_pref_text = ($cInfo->customers_email_format == 'TEXT') ? true : false;
$email_pref_html = !$email_pref_text;
echo zen_draw_radio_field('customers_email_format', 'HTML', $email_pref_html) . ' ' . ENTRY_EMAIL_HTML_DISPLAY . '   ' . zen_draw_radio_field('customers_email_format', 'TEXT', $email_pref_text) . ' ' . ENTRY_EMAIL_TEXT_DISPLAY ;
}

to this

} else {
$email_pref_text = ($cInfo->customers_email_format == 'TEXT') ? true : false;
$email_pref_html = !$email_pref_text;
echo zen_draw_radio_field('customers_email_format', 'HTML', $email_pref_html) . ' ' .

ENTRY_EMAIL_HTML_DISPLAY . '   ' .
zen_draw_radio_field('customers_email_format', 'TEXT', $email_pref_html) . ' ' .

ENTRY_EMAIL_TEXT_DISPLAY . '   ' .

zen_draw_radio_field('customers_email_format', 'NONE', $email_pref_none) . ' ' .

ENTRY_EMAIL_NONE_DISPLAY ;
}

I inserted the last option "NONE". When I go into Admin, bring up the Customer and click Edit, I can set this to put NONE in the database.

One cleanup would be to make this a dropdown box and to initially set the item to be whatever the database is currently showing as the value. In this case, when a person is set to NONE and you bring up the screen, NONE is not shown as the current value.

I finally revisited this and have made the above a bit better. It still uses radio buttons, but at least it looks up the current value and sets the button appropriately.

} else {

$email_pref_html = false;
$email_pref_text = false;
$email_pref_none = false;

switch ($cInfo->customers_email_format) {

case 'HTML':
  $email_pref_html = true;
  break;

case 'TEXT':
$email_pref_text = true;
break;

case 'NONE':
  $email_pref_none = true;
  break;

default:
  echo 'ERROR: email format selection error.';
  break;

}
echo zen_draw_radio_field('customers_email_format', 'HTML', $email_pref_html) . ' ' .

ENTRY_EMAIL_HTML_DISPLAY . '   ' .
zen_draw_radio_field('customers_email_format', 'TEXT', $email_pref_text) . ' ' .

ENTRY_EMAIL_TEXT_DISPLAY . '   ' .

zen_draw_radio_field('customers_email_format', 'NONE', $email_pref_none) . ' ' .

ENTRY_EMAIL_NONE_DISPLAY ;

}