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we do not accept that kind of card

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1 Aug 2006, 10:55 PM
#1
michaellunsford avatar

michaellunsford

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we do not accept that kind of card

using the autorizenet_aim module. It is configured to accept Visa, MC, AmEx,and Discover. I have verified that the account in Authorize.net is also setup to receive such.

Visa and MC seem to work fine, but Discover and AmEx are bombing with the following error:

the credit card number starting with 3715 was not entered correctly or we do not accept that kind of card

of course, the 3715 is the amex card -- but the discover is the same with the discover prefix.

i have searched the entire zencart directory for components of the error message without success. Any insight would be welcome?

running:
Server OS: Linux 2.6.5-1.358
Database: MySQL 4.1.20
Server Date: 08/01/2006 17:52:19
Database Date: 08/01/2006 17:52:19
Server Up Time: 17:52:19 up 6:42, 1 user, load average: 0.11, 0.17, 0.18
PHP Version: 4.3.10 (Zend: 1.3.0)
HTTP Server: Apache/2.0.51 (Fedora)

1 Aug 2006, 11:18 PM
#2
Kim avatar

Kim

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Re: we do not accept that kind of card

You have added Discover and Amex in the Admin> Configuration> Credit Cards?

Please do not PM for support issues: a private solution doesn't benefit the community.

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1 Aug 2006, 11:29 PM
#3
michaellunsford avatar

michaellunsford

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Re: we do not accept that kind of card

That was it. Wow. Smacks of quickbooks -- I didn't expect that the credit cards would be separate from the credit card processing component.

Thank you for your help, and so sorry for my ignorance.

1 Aug 2006, 11:51 PM
#4
Kim avatar

Kim

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Re: we do not accept that kind of card

There is a separate process since there are many different Credit Card gateways, and all need verification before sending the number to the gateway.

Glad to hear that you are off and running again. Good Luck with your shop!

Please do not PM for support issues: a private solution doesn't benefit the community.

Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.