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Nothing happens in checkout

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2 Aug 2006, 4:59 PM
#1
htcs avatar

htcs

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Nothing happens in checkout

Help please. I set up zen cart to the best of my ability. I can add an item to the cart, and then when i go to checkout i type in my information and make an account, i get the page that says this is your address, click continue for payment, clicking continue does nothing, i set up the creditcard module so that i can get the email with the card on it so i can run it through myself. But hitting continue nothing happens.

http://www.hitechcomputersystems.com/shop

2 Aug 2006, 5:01 PM
#2
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tinas

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Re: Nothing happens in checkout

Do you have a shipping module of some type turned on and configured? That is usually the cause for a cart stopping at that page.

Hope that helps!

2 Aug 2006, 5:23 PM
#3
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Re: Nothing happens in checkout

I turned all the shipping modules off, to see if they were the culprit. Same thing. I even tried just flat shipping.

2 Aug 2006, 5:28 PM
#4
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Re: Nothing happens in checkout

Turning them off will cause the problem - but I was helping another person on messenger because she had this problem and she found the answer on the forum. I can try to search and see if I find the solution for you.

2 Aug 2006, 5:30 PM
#5
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Re: Nothing happens in checkout

they were on then i turned them off. Same problem on and off, nothing after hitting continue, I have yahoo messanger if that would help. computerjames06141978

2 Aug 2006, 5:32 PM
#6
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Re: Nothing happens in checkout

OK I found the thread that fixed the other person's problem - it's here :
http://www.zen-cart.com/forum/showthread.php?t=41723

With her it was a mod causing issues, I don't know for sure if that's much help for you.

2 Aug 2006, 5:33 PM
#7
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ajeh

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Re: Nothing happens in checkout

Do your products have weight?

Does 0 weight mean Free Shipping?

If 0 weight means Free Shipping, also install the Free Shipping freeshipper Shipping Modules

Check your settings in Configuration ... Shipping/Packaging to indicate if 0 weight means Free Shipping ...

Now when the order is not 0 weight the regular Shipping Modules will run ...

When the order is 0 weight the Free Shipping freeshipper Module will run ...

2 Aug 2006, 5:38 PM
#8
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Re: Nothing happens in checkout

I looked at the thread you sent me, it was for authorize.net i am not using that. For right now i am trying to use my own credit card machine. thanks

2 Aug 2006, 5:42 PM
#9
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Re: Nothing happens in checkout

NOTE: I just did a checkout on your site without any problems ...

2 Aug 2006, 6:20 PM
#10
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Re: Nothing happens in checkout

thanks its running now