I have a '?' instead of the '€' ? help

Hi guys,
When an order is put through both the client and the shop receive a confrimation e-mail and instead of the euro sign '€' there is a question mark '?'.

Does anyone have any idea why ? and how I can change this ??:unsure:

Cheers
Dan.

Check the Configuration ... Email Options ...

More than likely the translation setting for the TEXT emails is goobered up ...

Convert currencies for Text emails
What currency conversions do you need for Text emails?
Default = £,£:€,€

Hi Linda,
My e-mails are set to 'TEXT' not sure what other settings to look at in there ??
Any ideas? would that be it ?

These are my settings:

E-Mail Transport Method: sendmail
E-Mail Linefeeds: LF
Use MIME HTML When Sending Emails: false
Verify E-Mail Addresses Through DNS: false
Send E-Mails: true
Email Archiving Active?: false
E-Mail Friendly-Errors: false
Emails must send from known domain?: No
Email Admin Format?: TEXT

Any ideas is it one of those ?
Cheers
Dan.

Ok, I input :

£,£:€,€

And it still does the same ? only send '?' in the e-mails ?

Any more ideas ? :cry:
Cheers
Dan.

What are your settings for your Currency?

I have three currencies on my store, Euro, GB pounds and US dollar. The Euro is the default for payment. This is in Admin-Localization-currencies.

Cheers
Dan.

Could you post the ones you have for Euro?

Yep, here they are:

Title: Euro
Code: EUR

Symbol Left: €
Symbol Right:

Decimal Point: .
Thousands Point: ,
Decimal Places: 2

Last Updated: 08/05/2006
Value: 1.00000000

Example Output:
€30.00 = €30.00

For the Symbol Left, try using: €

Hi Linda,
I have put that in there and the symbol did appear as a Euro sign in the admin table, but then I just placed another order and i am still getting the '?' instead of Euro symbol, looks like this:

5 x Adega do Cantor hat = ?40.00

?? any more ideas ? :wacko:
Cheers
Dan.

What version Zen Cart?

Clean install or upgrade?

If upgrade, what did you upgrade from?

If an upgrade, how did you upgrade?

Are you sure you upgrade both default files and overrides?

Zen Cart 1.3.0.2
Database Patch Level: 1.3.0.2

I did start with V1.1 and upgraded, a friend helped me upgrade as he knew more than I did, so am not really sure ?? I believe they started out fresh with the new version though, I will try and get more info. what files could be missing ??

Cheers
Dan.

Could be the translation is not being done ... or an old method is still in place etc. and the old method could get corrupted and switch to the ? vs the €

Happen to have Beyond Compare from scootersoftware.com ... you could do an FTP compare of a clean Zen Cart v1.3.0.2 with your webiste and see who might be out of date ...

You might peek at the /includes/functions/functions_email.php and see if there is a line with CURRENCIES_TRANSLATIONS around line 86 ...

I'd have to fool with it for awhile to remember all the things that might effect this if you have files out of date ...

Linda, I will have a look and see what I can find. The Portuguese was translated to the current version, so am not sure ?? I will go and have a look at that file and see whats in there.

Here is what is in /includes/functions/functions_email.php and see if there is a line with CURRENCIES_TRANSLATIONS around line 86:

// clean up currencies for text emails
      $zen_fix_currencies = split("[:,]" , CURRENCIES_TRANSLATIONS);
      $size = sizeof($zen_fix_currencies);
      for ($i=0, $n=$size; $i<$n; $i+=2) {
        $zen_fix_current = $zen_fix_currencies[$i];
        $zen_fix_replace = $zen_fix_currencies[$i+1];
        if (strlen($zen_fix_current)>0) {
          while (strpos($email_text, $zen_fix_current)) $email_text = str_replace($zen_fix_current, $zen_fix_replace, $email_text);
        }

Cheers for the help, if you think of anything else please let me know, bit lost, and it doesn't look very proffesional having the '?' in the e-mails sent to clients :down:
Dan.

I had the same problem. I noticed that the admin page I used to add the euro sign (alt+0128) was displayed in UTF8, so browsing the products as normal user with UTF8 the euro sign was fine (IE= View, Encoding, Unicode).
But opening a new browser, automatically will use the Western European character set even if Autoselect is checked. So I went again in admin panel and before to add again the euro sign I set the browser to display Western European. After updating the user pages was just fine. :smile:

Ok, this has appeared to resolve it'sellf now, I have set e-mails to be sent in html and all is working fine, we have the Euro symbol :thumbsup:

Cheers
Dan.