Auction Product Type

taogem:

Ok,

Several auction items just ended.

Bidders are not receiving any kind of winning email notifications. Shouldn't they be?

Just not exactly sure what the exact closing auction process is suppose to include.

Also....

I guess in order to have ended items not show with others that are still up for auction, we have to manually delete them?

If you have CRON set to 1 but dont have a CRON job to end auctions, the scenario you describe would happen. To fix it, (set CRON to 0) OR (set it to 1 AND create the CRON job)

When it is set to 0 the auction end detector is run every time anyone visits your ecommerce site. So if no one visits for a while the auction termination is not detected.

There are also LOTS of reports of problems sending emails out. I dont have that problem so it is hard for me to troubleshoot.

On your other question, I need to look but I think you are correct. That items that have closed STILL appear in the list of items and require manual intervention..

Cheers!
AHB

bramnick:

If you have CRON set to 1 but dont have a CRON job to end auctions, the scenario you describe would happen. To fix it, (set CRON to 0) OR (set it to 1 AND create the CRON job)

AHB

Thanks for the response AHB..

It shows that it is set to 0 already...

Hmmm......

Maybe I will have to learn how to create the CRON and set to 1 ?

taogem:

Thanks for the response AHB..

It shows that it is set to 0 already...

Hmmm......

Maybe I will have to learn how to create the CRON and set to 1 ?

I think it is better to debug this with CRON=0. You might be suffering from the email problem.

ANDYII and I both use SENDMAIL and it seems to work for us. What do you have the zencart email system configured as?

AHB

I have everything set to a yahoo email address.

When you say debug with the Cron set at 0, you mean to use the debugging program that is here on ZC?

What part of the Cron would I run the debug on?

Oh... and what is "Send Mail"

Thanks again for the responses. Greatly appreciated !

sendmail is another transport method for mail, choices are php, sendmail , smtp, smtpauth, and qmail.
its default to php, go to configuation> email options, right on top is the setting E-Mail Transport Method, click it and tic the php option, then the update button.
Try that and see if you experience the same troubles :smile:

taogem:

I have everything set to a yahoo email address.

When you say debug with the Cron set at 0, you mean to use the debugging program that is here on ZC?

What part of the Cron would I run the debug on?

Oh... and what is "Send Mail"

Thanks again for the responses. Greatly appreciated !

Hmmm..... I already do have the php selected.

Anything else I might take a look at in the mail config?

My bad lol
I meant select sendmail and give it a try :mellow:

taogem:

Hmmm..... I already do have the php selected.

Anything else I might take a look at in the mail config?

Ok, got it.. Will see how it goes...

Thanks

Well that did not work out..

I am not sure how many days my cart has been down. Traffic stats look like it must have been a couple days. When I went to my cart today, all I get is entirely white page with one short sentence...

"Email Error: Could not execute: /usr/sbin/sendmail" :blink:

Need less to say, I changed my email settings back to php and my site re-appeared.

Another batch of auction items ended during this time I had the Send Mail on. No notifications were received by winning bidders, and I did not receive any notifications about closing activity either.

1. that may or may not be the correct path to sendmail, that would be a host question, and also they may not allow a user to use sendmail.
2. try the smtp method, providing a pop email address to use.
   note: some hosts are restrictive on mail use because of SPAM

PS always do a test of the mail system before leaving your site, using a test auction or register a new test customer.....

I will check with my host.. Thanks.

Seemed odd that the site would shut down completely because of an email setting.. :no:

Thank you for this wonderful mode.
One issue I'm experiencing and I don't know how to fix it.
If I check the test auctions I have currently on using Firefox I can see the login to bid button, but the button disappears on IE7, anyone knows about this issue and how to fix it??

Thank you for the help.

Never mind, I found the error. I had a missing ">" on tpl_product_auction_info_display.php for the SSL button login code.

Hello again,

I got two errors that I don't think anyone else have gotten yet? I listed my first live auction a few minutes ago and it worked perfectly. Since I wanted to use the same template in the description of the listing for another auction, I just duplicated the listing and as soon as I opened the new duplicated one I got these two error messages:

Warning: reset() [function.reset]: Passed variable is not an array or object in /home/manuelav/public_html/store/carlos/includes/classes/object_info.php on line 29

Warning: Variable passed to each() is not an array or object in /home/manuelav/public_html/store/carlos/includes/classes/object_info.php on line 30

anyone has any idea how to solve this??

Thanks in advance!

Hi MV,

Sorry can't help with your errors, but wanted to check out your auction. I can't find a link to it from the site.

I would just like to check yours out. Can you point me to your auction items?

Sorry I didn't post the link to the store https://www.manuelavalenti.com/store, click on @Auction on the menu on the right.

Oops! sorry, menu on the left <<

mvstudio:

Hello again,

I got two errors that I don't think anyone else have gotten yet? I listed my first live auction a few minutes ago and it worked perfectly. Since I wanted to use the same template in the description of the listing for another auction, I just duplicated the listing and as soon as I opened the new duplicated one I got these two error messages:

Warning: reset() [function.reset]: Passed variable is not an array or object in /home/manuelav/public_html/store/carlos/includes/classes/object_info.php on line 29

Warning: Variable passed to each() is not an array or object in /home/manuelav/public_html/store/carlos/includes/classes/object_info.php on line 30

anyone has any idea how to solve this??

Thanks in advance!

In short, the error occurs due to missing data during the sql qury which leads to a unexpected size array. For some reason when you duplicate a auction it leaves some things behind or adds some things it shouldn't have. I get this error at times on the admin side because I'm working on better tracking and added another table.

Try editing the product. If when you access it to edit and all is blank, then you may want to delete it and start over. The only other fix is to access the table and manually fix the missing data.

Thank you Dave.
One more question, does this mean there is an error somewhere in the code of this mod or perhaps my database is missing a table or something?

I'm going to check and see what's missing in the database.

I also noticed that this issue appears not only copying a listing but also when clicking the Preview button next to the listing title, but only for the auctions category.

mvstudio:

Thank you Dave.
One more question, does this mean there is an error somewhere in the code of this mod or perhaps my database is missing a table or something?

From what I've worked on so far, the mod as is has some miner problems, but for the most part is sound. I didn't have any errors until I started working and adding things. That's just me massing around under the hood... I've converted products to auction, duplicated auction products and hand entered and no errors.

I'd run a clean up on your database and try it again before looking into the code... may be some trash left behind from something else. and of course, do a backup before editing the database.