Deleting products off list

I'm in my product list and its saying that I have to delete the item from the master list before trying to delete for the category list. Where is the Master list? Everytime I try to delete in the category list it won't delete?

How do you delete products from the list?

Products belong to a Master Category ...

When Linked, and you want to delete the Product from that Master Category you need to change who the master_categories_id is ...

Go to the Catalog ... Product Listing ...

Click on C for Copy ... then on the Master Categories Manager ...

Change the master_categories_id from the Category you want to delete to a different categories_id to be the new master_categories_id

I don't have a Products listing under catagories. I only have product types and products price manager.

Why is it so difficult to delete an item? What if I just go to the items I want to delete and erase and information from the text boxes?

Go to the Catalog ... Categories/Products ...

Find the Category of the Product to delete ...

Find the Product in the list ...

Click the X for delete ...

This is not hard ... :smile:

Note if you try to delete a Product from its Master Category ...

First, change the Master Category for the Product ... this can be done by editing the Product or by using the Master Categories Link Manager when you hit C for Copy ... a button will read Master Categories Link Manager ...

Click that ...

You will see the Product and all Categories that it is Linked to as well as its Master Category ...

Just change which Category is consider the "owner" or Master Category for the Product ...

then delete the Product from the Category you want to remove it from ...

In the Master Categories Link Manager you will see Checkboxes on each Category that it belongs to ...

Uncheck a box and hit Update Category Links ...

All done ... :smile:

I don't know what you mean by hit c for copy. where would I do that? I don't see any masters anything. I have deleted all the boxes for one item to be deleted but I can't get rid of the image.

Why is there a delete button on the product list that should delete the item but when you click it nothing happens.

Please explain. Thanks

Let's go slow ...

You are in your Zen Cart Admin ... as in your Store Admin ...

You go to the menubar and under Catalog ... pick Categories/Products ...

You will see Categories listed ... find the Category that the Product is in and click on it ...

Now you see the Products Listed ...

On the right side of the screen are the icons:

E - for Edit

X - for Delete

M - for Move

C- Copy

A - Attributes

$ - Products Price Manager

Black/Orange Biohazard - Meta Tags (Black not customize) (Orange customized)

To Delete a Product you would hit X for Delete ...

Warning: On Linked Products
1 Make sure the Master Category has been changed if you are deleting the Product from the Master Category
2 Check the checkbox for the Category to Delete the Product from

Check the box for the Category or Categories from which to delete the Product ... and click Delete button ...

However, if you are trying to Delete a Product that is Linked, and you want to Delte it from the its Master Category ... you must first reset the Master Category to something else ...

The Master Category is in RED so it stands out ...

You can change the Master Category by either Editing the Product with the E or going to the Master Categories Link Manager at the bottom of the C for Copy and then read the instructions in there to delete ...

Now, if you have an old Zen Cart v1.3 and did not upgrade to v1.3.0.2 you will not be able to delete properly ...

"However, if you are trying to Delete a Product that is Linked, and you want to Delte it from the its Master Category ... you must first reset the Master Category to something else ...

The Master Category is in RED so it stands out ..."

This is the part I can't see. Where is it?

Please look in your Tools ... Server Info ...

Paste all the text from immediately below the menubar up to and including the PHP version ...

Thanks ...

Server Information
Server Host: box103.bluehost.com (70.103.140.103) Database Host: localhost (127.0.0.1)
Server OS: Linux 2.6.15-7_1.BHsmp Database: MySQL 4.1.20-standard-log
Server Date: 08/13/2006 06:10:30 Database Date: 08/13/2006 06:10:30

Server Up Time: 06:10:30 up 7 days, 16:43, 0 users, load average: 3.95, 3.65, 4.22
PHP Version: 4.4.3 (Zend: 1.3.0)
HTTP Server: Apache/1.3.37 (Unix) mod_fastcgi/2.4.2 mod_auth_passthrough/1.8 mod_log_bytes/1.2 mod_bwlimited/1.4 FrontPage/5.0.2.2635.SR1.2 mod_ssl/2.8.28 OpenSSL/0.9.7a PHP-CGI/0.1b

Zen Cart
Zen Cart 1.3.0
Database Patch Level: 1.3.0
v1.3.0 [2006-06-05 07:40:37] (Version Update 1.2.7->1.3.0)
v1.2.7 [2006-04-17 07:58:28] (Fresh Installation)
PHP Logo
PHP Version 4.4.3

System Linux box103.bluehost.com 2.6.15-7_1.BHsmp #1 SMP Thu Jul 13 11:50:51 MDT 2006 x86_64
Build Date Aug 9 2006 18:46:16
Configure Command './configure' '--enable-pic' '--with-libdir=lib64' '--prefix=/usr' '--with-xml' '--enable-bcmath' '--enable-calendar' '--with-curl' '--with-dom' '--with-dom-xslt' '--with-dom-exslt' '--enable-exif' '--enable-ftp' '--with-gd' '--with-jpeg-dir=/usr/local' '--with-png-dir=/usr' '--with-xpm-dir=/usr/X11R6' '--with-gettext' '--with-iconv' '--with-imap=/usr/local/imap-2004g' '--enable-mbstring' '--enable-mbstr-enc-trans' '--enable-mbregex' '--with-mcrypt' '--with-mhash' '--enable-magic-quotes' '--with-mysqli' '--with-mysql=/usr' '--with-openssl' '--enable-discard-path' '--with-pdflib' '--with-pear' '--with-pgsql=/usr' '--with-pspell' '--enable-xslt' '--with-xslt-sablot' '--enable-sockets' '--enable-track-vars' '--with-ttf' '--with-freetype-dir=/usr' '--enable-gd-native-ttf' '--with-zlib'
Server API CGI
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Configuration File (php.ini) Path /usr/local/Zend/etc/php.ini
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Zend Extension 20050606
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Zend Memory Manager enabled
Thread Safety disabled
Registered PHP Streams php, http, ftp, https, ftps, compress.zlib

Zend logo This program makes use of the Zend Scripting Language Engine:
Zend Engine v1.3.0, Copyright (c) 1998-2004 Zend Technologies with Zend Extension Manager v1.0.9, Copyright (c) 2003-2006, by Zend Technologies with Zend Optimizer v2.6.2, Copyright (c) 1998-2006, by Zend Technologies

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First ... you need to get upgraded to v1.3.0.2 and get the bugs out ...

I think a lot of your problems relate to bugs from 2 releases ago ... that the current version of Zen Cart fixes ...

Be sure to get the Full Zen Cart v1.3.0.2 and backup yours database and site before upgrading ...

Will it mess up the banner and other things I had to change? After all trouble the last time I wasn't ever going to upgrade Zen-Cart again. I did make a custom folder.

Can I just upgrade from my Cpanel at Bluehost, my web host co.?

How do I backup the database? Please help me out. It seems everytime I try to make any changes it take hours to fix. Thanks.

I just logged into Bluehost and in Fantastico > Zen-Cart, they have an upgrade to ver. 1.3.01 not 02.

I would recommend make a test directory /new_shop and copy all your files to it ...

Backup your current database and shop and put it somewhere safe ...

Make a test database and load a copy of your existing database into it ...

Edit the /new_shop/includes/configure.php and /new_shop/admin/includes/configure.php to reflect the new path to /new_shop

Then edit the same 2 files to reflext the new test database, username and password

Now, download the Full Zen Cart v1.3.0.2 from the Get Zen Cart at the top of the screen ...

Unzip that file on your computer and load that to the /new_shop and run the /new_shop/zc_install

Run the Upgrade Database ...

I usually do this by running the first upgrade that is checked (unchecking those below) ... and then repeating until all are done ...

What if I just upgrade? Why should I have to do all this when all I wanted to do is delete three items off a page! I thought that once you had a custom theme it would stay that way when you upgraded to a newer version?

How many hours does this take? I'm sorry but I don't have much faith in Zen-Cart after all the time I've spent with it. there's got to be a better way.

Heres the site it's on http://www.portlandwinegear.com/shop

Thanks for all your help, too bad it's so complicated.

You can do anything you like ...

I just posted the safe method so that if you did anything wrong you will not have a problem ...

At least take the time to backup your database and site then upgrade it by copying all the files from the Full Zen Cart v1.3.0.2 to your site and have at it ... :smile:

What are the main files to back up?

I have a winegear file that has my custom pages in. Do I copy that I put it someplace? Thanks

I just figured out a way to take items off the list without losing the entry. So I really don't have to upgrade.

What I do have to do is find out why customers are having trouble getting the credit card processed and getting a email confirmation to tell them.

Can you please go into http://www.portlandwinegear.com/shop and purchase something with the 4111 1111 1111 1111 number and let me know how to fix the credit card/email confirmation and paypal option.

Thanks you.