Checkout Stuck on Step 1 of 3

27 Aug 2006, 2:09 AM

New Zenner

Join Date:: Aug 2006
Location:: Northridge, CA
Posts:: 1
Plugin Contributions:: 0

Checkout Stuck on Step 1 of 3

Hello Everyone. I need help. My site is stuck on checkout step 1 of 3. There is text stateing to select payment method, but no options shown. I re-installed Paypal Pro yesterday, and believe that I have everything setup correctly. Any help is greatly appreciated. Thanks.

27 Aug 2006, 3:44 AM

drbyte

Sensei

Join Date:: Jan 2004
Posts:: 63,511
Plugin Contributions:: 176

Re: Checkout Stuck on Step 1 of 3

"Paypal Pro" ?

Are you saying that checkout worked "before" installing it?

Perhaps you may want to contact the vendor of the module for some support on it.

Zen Cart doesn't use or support PayPal Pro at the present time.

That said, common reasons for not getting past stage 1 of checkout (which is the shipping screen), include:

no shipping options enabled
shipping options restricted to zones not matching the current customer's zone
products have weight of 0 and you've set weight=0=freeshipping but didn't enable the free-shippng module
etc

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