Zen Cart Logo
Forums / Addon Shipping Modules / Help Please - Flat shipping not working!

Help Please - Flat shipping not working!

Locked

Views: 1,436

Results 1 to 4 of 4
This thread is locked. New replies are disabled.
29 Aug 2006, 4:28 AM
#1
tammy_kenny avatar

tammy_kenny

New Zenner

Join Date:
May 2006
Posts:
15
Plugin Contributions:
0

Help Please - Flat shipping not working!

I am fairly desperate and was wondering if anyone else had the same problem.

I have 4 different flat rate shipping options and until recently it was working fine. Now it doesn't matter which option is chosen only the first option goes through onto the payment information page. When I delete all shipping options, even the first one, the first one still goes through onto the following page. Can anyone help??

29 Aug 2006, 4:37 AM
#2
tammy_kenny avatar

tammy_kenny

New Zenner

Join Date:
May 2006
Posts:
15
Plugin Contributions:
0

Re: Help Please - Flat shipping not working!

Just to let you know that it doesn't do it all the time. It only seems to do it if I leave an item in my shopping cart, log off and log back on again, I think!

3 Sep 2006, 12:54 AM
#3
ajeh avatar

ajeh

Oba-san

Join Date:
Sep 2003
Location:
Ohio
Posts:
62,757
Plugin Contributions:
1

Re: Help Please - Flat shipping not working!

What version of Zen Cart?

Clean install or an upgrade?

If an upgrade, from what version and how did you do the upgrade?

You said you had 4 flat shipping modules ... what are their names?

5 Sep 2006, 6:51 AM
#4
tammy_kenny avatar

tammy_kenny

New Zenner

Join Date:
May 2006
Posts:
15
Plugin Contributions:
0

Re: Help Please - Flat shipping not working!

Clean install - Version 1.3.0.1

Flat Shipping Modules:
flat - Australia Post Economy (NOT registered)
flat 4 - Australia Post Economy (REGISTERED)
flat 2 - Australia Post Express (NOT registered)
flat 3 - Australia Post Express Post Platinum (REGISTERED)

I had another customer complain last night that
"I got all the way to the end except the registered mail kept defaulting to a non-registered option so I tried a few things then bailed."

Please can you help as I am losing customers.