Help!!!No email received from zen-cart.

I am sure I have the emial configed right. When a customer orders something it sends the email that should go to them to me and not them. So I get an email saying that I sold something then an email say that I order something. I dont have it set to send me a copy and the customers are not receiving a conf email. Has anyone seen this?I've tried sendmail, sendmail -f, smtp already, but nothing happend. I can receive a email from contact us. but I can't receive a welcome mail and order confirm.

Title Value Action
E-Mail Transport Method sendmail-f
E-Mail Linefeeds LF
Use MIME HTML When Sending Emails false
Verify E-Mail Addresses Through DNS false
Send E-Mails true
Email Archiving Active? false
E-Mail Friendly-Errors true
Email Address (Displayed to Contact you) [email protected]
Email Address (sent FROM) [email protected]
Emails must send from known domain? No
Email Admin Format? TEXT
Send Copy of Order Confirmation Emails To [email protected]
Send Copy of Create Account Emails To - Status 0
Send Copy of Create Account Emails To [email protected]
Send Copy of Tell a Friend Emails To - Status 0
Send Copy of Tell a Friend Emails To [email protected]
Send Copy of Customer GV Send Emails To - Status 0
Send Copy of Customer GV Send Emails To [email protected]
Send Copy of Admin GV Mail Emails To - Status 0
Send Copy of Customer Admin GV Mail Emails To [email protected]
Send Copy of Admin Discount Coupon Mail Emails To - Status 0
Send Copy of Customer Admin Discount Coupon Mail Emails To [email protected]
Send Copy of Admin Orders Status Emails To - Status 0
Send Copy of Admin Orders Status Emails To [email protected]
Send Copy of Pending Reviews Emails To - Status 0
Send Copy of Pending Reviews Emails To [email protected]
Set "Contact Us" Email Dropdown List
Allow Guest To Tell A Friend true
Contact Us - Show Store Name and Address 1
Send Extra Low Stock Emails 0
Send Extra Low Stock Emails To [email protected]
Display "Newsletter Unsubscribe" Link? true
Audience-Select Count Display true
SMTP Email Account Mailbox [email protected]
SMTP Email Account Password *****
SMTP Email Mail Host https://www.allsense.cn
SMTP Email Mail Server Port 25
Convert currencies for Text emails £,?€,€
E-Mail Transport Method

Server OS: Linux 2.4.21-20.EL Database: MySQL 4.0.20
Server Date: 08/31/2006 22:18:00 Database Date: 08/31/2006 22:18:00
Server Up Time: 22:18:00 up 164 days, 11:39, 0 users, load average: 0.00, 0.00, 0.00
PHP Version: 4.3.5 (Zend: 1.3.0)
HTTP Server: Apache/2.0.52 (Unix) PHP

Zen Cart 1.3.0
Database Patch Level: 1.3.0

Since it is all related to the same email address, no matter which action it's being applied, according to your results,

if you change:

Send Copy of Admin Orders Status Emails To - Status 0

to:

Send Copy of Admin Orders Status Emails To - Status 1

and, then, set a secondary email address (even from another domain name - if possible). Will you get the order confirmation email ?

Also, does your web hosting service offers alternative email solutions - such as SMTP or SMTP Auth protocol ? If so, you can always switch these configurations from your admin section - > configuration - > email options.

From there, all email configurations should match with all email receptions as no email messages should fail. :wink2:

In the mean time, I'd strongly advise to check your SPAM Filter, from your cPanel access, to see if no emails went into that folder unintentionally. It is possible that your web hosting service might automatically filter all automated generated email methods system, (especially from the web), and moves them there.

However, if it's the case, you can always configure your cPanel email options differently in order to keep receiving these confirmations under your inbox folder. :wink2:

thanks, I think I slolved this problem.