Admin section: can't add more products

1 Sep 2006, 12:02 PM

#1

Inactive

Join Date:: May 2005
Location:: Western MA, USA
Posts:: 588
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Admin section: can't add more products

Hi there,
I am coming up w/ and issue that I have never encountered, all of a sudden, when I go to add a new product I click on add new product and it takes me back to the admin log on screen.
It does not matter what product type that I add or any thing, it is just not working.

ZC 1.3.02
Win server
thank you.
JOsh

JOsh Beauregard
Sanguis Development

1 Sep 2006, 6:44 PM

#2

drbyte

Sensei

Join Date:: Jan 2004
Posts:: 63,513
Plugin Contributions:: 176

Re: Admin section: can't add more products

JOsh,

I'd look at these sorts of things:

turn off any rich-text editor support such as HTMLarea in Admin->Config->MyStore
since this appears to be logging you out of admin, check to be sure that you have no session-cookie-blockers on your PC / firewall software
have you done any custom-coding to your collect_info.php scripts?
I'm assuming you're clicking "edit" from the category/prod list.... Is there any difference in behaviour if you click the green "e" link vs clicking the "row" ?
is there any difference when trying another browser or another PC?

And there's also the generic troubleshooting approach to see if any code is busted: http://www.zen-cart.com/wiki/index.php/Troubleshoot_-_Diagnosing_Obscure_Issues

.
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Donate to: DrByte directly or to the Zen Cart team as a whole

Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

1 Sep 2006, 6:46 PM

#3

drbyte

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Join Date:: Jan 2004
Posts:: 63,513
Plugin Contributions:: 176

Re: Admin section: can't add more products

Hmmm ... you said "add", not "edit" .... so my last couple bullets may not be as relevant in your case.

let's add:

can you add a new "category" without problem? Is it "only" products that trigger this behaviour?

.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole

Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

1 Sep 2006, 10:23 PM

#4

sanguisdesign

Inactive

Join Date:: May 2005
Location:: Western MA, USA
Posts:: 588
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Re: Admin section: can't add more products

Dr.
thank you for your time and wisdom. but do you want to know what the problem was? the hosting company (that also used to be their developers) upgraded their plan because of the increased transfer that having zen cart was giving them. A lot of the admin/modules files seemed to get corrupted. I replace the files w/ fresh one from my hard drive and it worked again.
Now I am going to end up being their host and their developer. this means no more win server, and I can go w/ the jrox affiliate program, yay all around.

JOsh Beauregard
Sanguis Development

1 Sep 2006, 10:33 PM

#5

drbyte

Sensei

Join Date:: Jan 2004
Posts:: 63,513
Plugin Contributions:: 176

Re: Admin section: can't add more products

lol ... interesting how things work out.

I'm becoming more and more disappointed that hosts' files are getting corrupted more and more frequently.

There's a lot to be said for good hosts whose servers are reliable and fast.

Glad it's all working out. (affiliate stuff too ! )

.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole

Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.