paypal problem with email address

2 Sep 2006, 5:47 PM

New Zenner

Join Date:: Jun 2006
Posts:: 38
Plugin Contributions:: 0

paypal problem with email address

Some of my customers are now getting this error when they reach the PAYPAL stage

Can anyone help?

We cannot process this transaction because there is a problem with the PayPal email address supplied by the seller. Please contact the seller to resolve the problem.

2 Sep 2006, 7:19 PM

drbyte

Sensei

Join Date:: Jan 2004
Posts:: 63,511
Plugin Contributions:: 176

Re: paypal problem with email address

europod:

...there is a problem with the PayPal email address supplied by the seller.

The email address you have configured in your Zen Cart paypal module ... doesn't match your primary email address in your PayPal account profile on the PayPal site.

You'll need to fix that.

Here are the rest of the configuration steps:
http://www.zen-cart.com/wiki/index.php/PayPal

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