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Purple Shades shopping cart problem

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Started by cbo on 4 Sep 2006, 4:30 PM · Views: 4,203

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4 Sep 2006, 4:30 PM
#1
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cbo

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Purple Shades shopping cart problem

I have just noticed an issue with the PurpleShades template that I cannot seem to find an answer to. After installing it there seems to be a problem in the shoping cart. After you add an item the quantity box to the left is missing but the actual number is present. Also if you try and update the quantity, it deletes the item from your cart. Can someone point me in the correct direction as ther where the problem may be?

Cart works fine outside of the template.

Thanks

4 Sep 2006, 4:35 PM
#2
misty avatar

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Re: Purple Shades shopping cart problem

Did you check out this template via
http://(sorry, site offline)/135/index.php?main_page=index&template_dir=purpleshades
See if your problem is replicated there?

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5 Sep 2006, 10:29 PM
#3
cbo avatar

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Re: Purple Shades shopping cart problem

misty:

Did you check out this template via
http://(sorry, site offline)/135/index.php?main_page=index&template_dir=purpleshades
See if your problem is replicated there?

Well I have been unable to create an account to check out. I keep getting an error stating that I have to enter a state from the drop down.

6 Sep 2006, 4:06 PM
#4
cbo avatar

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Re: Purple Shades shopping cart problem

Can someone tell me if there are anymore files used to display the shopping cart than includes\languages\english\shopping_cart.php?
I'm not a programmer but I've done ok troubleshooting PHP on my site so far.
I'm a bit confused as to why im having this issue since purpleshades template does not touch this file and the fact that when I turn off th etemplate the shopping cart works as advertised. Something in the purpleshades template must be touching a file that I am unaware of that affects the cart.

Thanks

7 Sep 2006, 10:35 PM
#5
cbo avatar

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Re: Purple Shades shopping cart problem

Update, noticed that the cart in the default template displayes the same problem.
Any assistance would be appreciated. I did a winmerg to look at core files against my test system (that works correctly) and found only 2 files different (the 2 configs)

I'm stumped and not a programmer..

Please help

7 Sep 2006, 10:55 PM
#6
drbyte avatar

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Re: Purple Shades shopping cart problem

CBO:

I keep getting an error stating that I have to enter a state from the drop down.
It's a bug we're working on

.
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8 Sep 2006, 9:11 PM
#7
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Re: Purple Shades shopping cart problem

While working on a different issue I restored my production DB to my working test system. Now the test system's cart is having this same issue with product quantity box not showing as well as the refresh button deleting the items in the cart.
Now Im really lost. Is this actually controlled in the DB??
If it is can someone point me in the right directions??

3 Nov 2006, 6:22 AM
#8
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Re: Purple Shades shopping cart problem

Ok, just upgraded from 1.3.2 to 1.3.6 and this problem still persists as far as this.
The quantity box in the shopping cart is not enclosed in a "box" and is not editable, however, now when you click the double arrow button to update the quantity the cart is not deleted like it was.
can someone tell me what files are used to "draw" and makeup /index.php?main_page=shopping_cart

I want to compare the upgraded site to my demo install of 3.6 to see if there is a difference in a file I missed at some point.

My Demo Site shopping cart of 3.6 works as advertised.

Thanks

5 Nov 2006, 7:22 PM
#9
cbo avatar

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Re: Purple Shades shopping cart problem

Just to clarify a bit. I upgraded a copy of my production server from 1.3.2 -> 1.3.6. The shopping cart quantity box issue is the only problem that I seem to have. I have even changed back to teh default template that comes standard with Zen cart and I get the same thing. Is there a possibility that this problem could somehow be database related?
Can anyone recomend a possible way out of this problem if its not the code?
I do not want to push 1.3.6 to production until I have this issue fixed.

anyone....anyone.......Bueller........Bueller....

15 Nov 2006, 6:28 PM
#10
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Re: Purple Shades shopping cart problem

CBO:

Just to clarify a bit. I upgraded a copy of my production server from 1.3.2 -> 1.3.6. The shopping cart quantity box issue is the only problem that I seem to have. I have even changed back to teh default template that comes standard with Zen cart and I get the same thing. Is there a possibility that this problem could somehow be database related?
Can anyone recomend a possible way out of this problem if its not the code?
I do not want to push 1.3.6 to production until I have this issue fixed.

anyone....anyone.......Bueller........Bueller....

Ok, for another test I set up a CLEAN, out of the box 1.3.6 Zen Cart straight from source forge. Tested that it worked, it did, Opened the DB and dropped all the tables. I then took a backup of my production 1.3.2 site and restored it into the clean DB. Then I re-ran the clean install performing the DB upgrade. The cart is now populated with a default install of Zen with no mods/templates etc. My cart problem is now part of this install after inserting the DB.

Any clue as to where this may be comming from?
to try and view it temporairily at http://www.coralbayoutfitters.com:89

I need help on this ...anyone

26 Nov 2006, 9:04 PM
#11
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Re: Purple Shades shopping cart problem

I don't know if this affects your issue or not, however I noticed in the Purpleshades stylesheet there are several lines (mainly font lines) missing the ending ";".

If there is a newer version than when I originally downloaded it that has been fixed, then never mind!

betty

27 Nov 2006, 6:38 PM
#12
cbo avatar

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Re: Purple Shades shopping cart problem

Ok, feeling really stupid here but I hope that this may help someone moving forward.
The issue was actualy a seting that had gotten changed in the product entry page. The "QUANTITY BOX SHOWS: - YES show quantity box and NO, Do not show quantity box , was set to NO for all my products. Not sure how this happened. Also, Im not sure why if you select to not show a quantity box in the product entry page it should affect the cart totals. This dosent seem to make much sense to me. The way it is set up it "looks" as if you are selecting to not show a quantity box in the product pages and that it should not affect the cart quantities......but thats what the problem was.

-CBO