Zen Lightbox addon [Support Thread]

jeffreydesign:

I've installed Zen lightbox and it's not working. I have read through the posts here, and I've done what was suggested; checked each file, renamed the two specified folders to my active template, (which is cherry_zen.) I ran the SQL patch and that appears to have worked correctly. When I look at the source code on my generated pages I see the jscript for lightbox, but I am still getting a popup window.

I sure would like to make this work. :frusty:

Ideas? Thanks -

Jeff

jeffreydesign.com

OK Here's the answer to my question. Review this post:

It was a problem with my template - cherry zen. It's an easy fix. :yes:

Love the mod now that it works! :clap:

Jeff

Thank you for that post** jeffreydesign . I had that problem myself.
**

I am having a problem... I purchased a template and installed lightbox perfectly but once I click on a product the product just opens up on a new full page. Here is the link: http://www.aokayofficial.com.previewdns.com.

Please advise!

juzarraga:

I am having a problem... I purchased a template and installed lightbox perfectly but once I click on a product the product just opens up on a new full page. Here is the link: http://www.aokayofficial.com.previewdns.com.

Please advise!

I don't know which template you're using, but you should do a search for lightbox in your particular template support pages.

Often, there is a conflict with one or two template-specific files and lightbox.

Second, make SURE you downloaded ALL the files and they are all in the CORRECT folders.

After that, make sure the config files you edited (or think you've edited) you raised the permissions (755) in order for the edit to stick. Once you've confirmed that the files are correct, then re-restrict the permissions. (644)

Jeff
https://www.jeffreydesign.com

hmmm.... which ones would be the config files? were we suppose to change the permission levels? I am using the template called "12541" from templatemonster.com the free template. Let me know!

juzarraga:

hmmm.... which ones would be the config files? were we suppose to change the permission levels? I am using the template called "12541" from templatemonster.com the free template. Let me know!

Find the support for your template. There are probably config files that lightbox and your template are conflicting over - these would be the files you would need to edit, that is if that's the problem. If you're having this problem likely someone else with your template has already been there and resolved it. Wish I could be more help, but you have a different template than I do. I had the same problem as you do, but I can't be sure it's the same solution.

Jeff
jeffreydesign.com

**juzarraga you will have to compare your > /includes/templates/your_template/templates/tpl_modules_main_product_image.php with the one in zen light box. Use WinMerge to make sure you don't have to add some code or take out code. Some template are that way. Don't just over ride it, you will have to merge zen light with your ****tpl_modules_main_product_image.php in your template. You do with the cherry template anyway. Hope this helps.
**

Thanks guys... let me look into that. Alex got back to me and notified me that it might also have been a corrupt download. Lemme try it again.

Hi - I'm having some Lightbox issues. Here are my stats: Zen cart v. 1.3.8a - IH2 - Cherry Zen template - Most recent Zen Lightbox. I have seen posts concerning conflicts between the Cherry Zen template and lightbox and will utilize that info but my issues don't seem to be addressed by the posts I've seen.

Now, more often than not, after installing Lightbox and clicking to enlarge an image I am getting the following error on the product I click:

Impossible to open http://www.italianglassconnection.com/index.php?main_page=product_info&cPath=3_4&products_id=6.

You can see the incomplete site here.

It may have to do with the includes/modules/pages/product_info/ file. If I remove that file the impossible to open error does not occur and I can navigate the site normally, although the images will not appear in the lightbox, but just on a full blank page.

Thanks for any help or hints

MeltDown:

Hi - I'm having some Lightbox issues. Here are my stats: Zen cart v. 1.3.8a - IH2 - Cherry Zen template - Most recent Zen Lightbox. I have seen posts concerning conflicts between the Cherry Zen template and lightbox and will utilize that info but my issues don't seem to be addressed by the posts I've seen.

Now, more often than not, after installing Lightbox and clicking to enlarge an image I am getting the following error on the product I click:

Impossible to open http://www.italianglassconnection.com/index.php?main_page=product_info&cPath=3_4&products_id=6.

You can see the incomplete site here.

It may have to do with the includes/modules/pages/product_info/ file. If I remove that file the impossible to open error does not occur and I can navigate the site normally, although the images will not appear in the lightbox, but just on a full blank page.

Thanks for any help or hints

I know this doesn't help much, but with IE7 it seems to be working fine. I opened several images on your site, and every one opened in lightbox flawlessly. Are you waiting for the entire page to load before you click on it?

Jeff
https://www.jeffreydesign.com

jeffreydesign:

I know this doesn't help much, but with IE7 it seems to be working fine. I opened several images on your site, and every one opened in lightbox flawlessly. Are you waiting for the entire page to load before you click on it?

Jeff
https://www.jeffreydesign.com

Hi Jeff - Well I'm glad you wrote! This may indeed be an IE6 issue. I am still running IE6 (I believe - How does one know their version :huh: I know I haven't intentionally upgraded) and I can click on maybe 3 different images before the error kicks in. However, now that I checked, I can see that everything runs perfectly in FF.

MeltDown:

Hi Jeff - Well I'm glad you wrote! This may indeed be an IE6 issue. I am still running IE6 (I believe - How does one know their version :huh: I know I haven't intentionally upgraded) and I can click on maybe 3 different images before the error kicks in. However, now that I checked, I can see that everything runs perfectly in FF.

First you can tell your version of IE by selecting Help | About in the menu bar.

Second, after looking around on your site, I got the same error you described but I don't think it's a lightbox problem - it seemed to me more like something else since it didn't always happen when I clicked on an image. Sometimes when I just clicked "Next" on the product page it would happen. Something isn't right in there - it might be your template or a conflict somewhere. Did you check on the Cherry Zen support pages to make sure you followed the instructions for lightbox/Cherry Zen installation? Just check back a few posts in this thread and I supplied a link to it.

Do you have other mods to your Cherry Zen template?

jeffreydesign:

First you can tell your version of IE by selecting Help | About in the menu bar.

Second, after looking around on your site, I got the same error you described but I don't think it's a lightbox problem - it seemed to me more like something else since it didn't always happen when I clicked on an image. Sometimes when I just clicked "Next" on the product page it would happen. Something isn't right in there - it might be your template or a conflict somewhere. Did you check on the Cherry Zen support pages to make sure you followed the instructions for lightbox/Cherry Zen installation? Just check back a few posts in this thread and I supplied a link to it.

Do you have other mods to your Cherry Zen template?

Hmmm... You are right in that it does happen at times other than just image enlargement. I assumed it was lightbox because I had just installed it and always have issues when I install it. Yesterday I installed both IH2 and this mod. Prior to that I was having zero issues. I know that the offending issue is here between these mods & Cherry Zen. I went through the paces turning off & on lightbox, un-installing - re-installing IH2 to the database and a few other things to see where & when the problem kicks in and without a doubt it somehow centers around includes/modules/pages/product_info/jscript_zen_lightbox.php.

If I remove that file everything runs cleanly. There is a noticable difference, in fact, in just how smoothly. Any idea what this all means...? :huh:

MeltDown:

Hmmm... You are right in that it does happen at times other than just image enlargement. I assumed it was lightbox because I had just installed it and always have issues when I install it. Yesterday I installed both IH2 and this mod. Prior to that I was having zero issues. I know that the offending issue is here between these mods & Cherry Zen. I went through the paces turning off & on lightbox, un-installing - re-installing IH2 to the database and a few other things to see where & when the problem kicks in and without a doubt it somehow centers around includes/modules/pages/product_info/jscript_zen_lightbox.php.

If I remove that file everything runs cleanly. There is a noticable difference, in fact, in just how smoothly. Any idea what this all means...? :huh:

In the end of it, I uninstalled Zen Lightbox. Instantly my site ran better and the issues I was having with IH2 also disappeared. In it's place I've installed Fual Slimbox (Lightbox) and was very pleased with the ease of installation (NO issues!!!) and performance.

I just installed this, works like a charm! Kind of a pain to install but works very well.

I was having problem with ZL as well.... FS worked perfectly... I just love showing it off! Check it out! http://www.aoakyofficial.com (sorry, this is not an intentional plug)

my bad... http://www.aokayofficial.com

I have installed the modifications described in thread 33423 in order to be able to price products based on their dimensions (width & height). This works fine.

Afterwards, I have installed the Zen Lightbox mod and it also works fine.

Note however that installation of the Zen Lightbox seems to have side effects on the modifications performed based on thread 33423 :
the computation of the price based on width and height of the products still works fine , but the fact that the customer is obliged to enter a width and an height for the product before clicking on 'add to cart' is no longer honored.
(for info, the modification proposed by thread 33423 uses Pricing by Letter; through Admin, this attribute is defined as being mandatory, in order to force the customer to enter a width and a height).

I do not understand what goes wrong because this checking is done in /includes/functions/functions_lookups.php (line 438 in ZC 1.3.7) and this module is not affected by the Zen Lightbox mod.

Any ideas about what goes wrong?

Note that the same "side effects" occur if I use **Fual Slimbox **instead of Zen Lightbox

Fual isn't working with my Cherry Zen template. On the individual product pages, images are no longer showing. I'd love to know what steps you took, Melt!