paypal not working after upgrade

I read the thread where it said - remove and reinstall paypal payment module and I did that but now this is the error I am getting.

Sorry, we are not accepting payments from your region at this time.
Please contact us for alternate arrangements.

What did I do wrong .... Thanks for the help :)

I wanted to give a quick update that the only thing that works is the The Zen Cart FREE CHARGE CARD everything else says that I can not accept payment at this time from this region.

That message appears when there are no payment modules installed, or when the available payment modules are restricted to zones outside the customer's current zone.

What is your Zone setting in the PayPal module in ZC admin ?

I tried re-installing it several times and making sure my Paypal is set up the right way as well and I still get the error:

This is what everything is set at I did not change anything from before the upgrade ecept for the new paypal instructions on the top:

Enable PayPal Module
True

Business ID
[email protected]

Transaction Currency
Selected Currency

Payment Zone
--none-- (I also set this to CALIFORNIA and that's not working either)

Set Pending Notification Status
Pending [1]

Set Order Status
Processing [2]

Set Refund Order Status
Pending [1]

Sort order of display.
0

Continue Button Text

Page Style
primary

Does this happen on all accounts, or just old test accounts?
If you create a new customer, does it work properly?
If you add a new address to an existing customer, does it work better?

Does this happen on all accounts, or just old test accounts?

No there are no old accounts or test accounts - this was a perfectly well working cart up until this morning and all I did was run the 1.3.5 upgrade along with the sales report ( I downloaded that as well and installed it) Then I go to place an order under my account I had created when I first started the cart back in July and I see that the only thing working is the Zen free charger card.

If you create a new customer, does it work properly?
I have not tried it yet I will try it
If you add a new address to an existing customer, does it work better?
I will try this as well

BRB

OK so I have made a new customer that did not work

I have also edited my address and it still said the same error.

I must have done something wrong when I upgraded which I don't know what because I upgraded to 1.3.0 just fine maybe there is a file that's missing because like I said if I install the authorize.net or credit cards - it says the same thing. I also tried to downgrade and overwrite the new files with the old ones but that didn't do anything either - something must have gone weird cause people still placed an order just this morning.
And I really don't know what else to do as I don't know how to re-do the old version. :(
Thanks :)

Fire up WinMerge
Download a copy of your site's files (skipping the images folder and editors folder)
Unzip a fresh copy of v1.3.5

Compare your downloaded files vs your freshly unzipped 1.3.5 files. This might identify some files you missed upgrading completely.

http://www.zen-cart.com/wiki/index.php/Troubleshoot_-_Diagnosing_Obscure_Issues

Here are a couple WinMerge setup tricks to help keep the list of files to compare down to a minimum:
http://www.zen-cart.com/forum/showthread.php?t=7330

Thanks Dr. I will work on this tonight and give you an update tomorrow :) Thanks again !!!!

Well :(
everything was identical it said ... I checked all the files. I will play around some more until I get too tired.

This message is zone related ...

Sorry, we are not accepting payments from your region at this time.
Please contact us for alternate arrangements.

Are you sure your database in the configure.php files for:
/includes/configure.php
/admin/includes/configure.php

Match on the database, username and password?

You are postive that there is no zone associated with the Payment Module for PayPal IPN ...

You have for fun removed and reinstalled and reconfigured the Payment Module for PayPal IPN ...

You have for further giggles and grins closed all browser sessions, cleared your cache and tossed you cookies ... :cool:

Ajeh:

This message is zone related ...

Are you sure your database in the configure.php files for:
/includes/configure.php
/admin/includes/configure.php

Match on the database, username and password? YES

You are postive that there is no zone associated with the Payment Module for PayPal IPN ... YES

You have for fun removed and reinstalled and reconfigured the Payment Module for PayPal IPN ... YES installed about 3 times even reloaded and tried again

You have for further giggles and grins closed all browser sessions, cleared your cache and tossed you cookies ... :cool: YES did that too

I installed my old store and upgraded file by file Took a long time and now I get the following error TEXT_NO_PAYMENT_OPTIONS_AVAILABLE ... so I removed paypal once again - reloaded the page once again and emptied cookies yet again and reinstalled paypal still same text .... :( I will try again ;)

OK I think I got it ... at least it is taking me to paypal ... But it doesn't say the name of the product but it says module_descrpiption something somthing sorry I forgot... so something is still weird but at least people can check out ...
Thanks for trying to help :)
I very much appreciate it!!!!

OK now I messd it up completely - I saved my database and saved a copy of my store - I did a new install of the cart and when I go to upload my SQL database its not letting me it says drop table if exists adress book which that table is not there so my inexperience with upgrading/uploading now made me lose almost everything - I will try to go ahead and find 1.2.7 and install it and upgrade from there once again. Wish me luck.

I am getting that same message:

Sorry, we are not accepting payments from your region at this time.
Please contact us for alternate arrangements.

However, my situation is different. I couldn't get paypal to work. Then I did a full upgrade to 1.3.5. Now Paypal works great....thank goodness! But when I order free product, I get that message. It still goes through and I can download the product.

However, I don't want to scare my customers. Is there any way to get rid of that message?

Thank you!

Understand that the message:
*Sorry, we are not accepting payments from your region at this time.
Please contact us for alternate arrangements.
*

Means that a test is done to see what Payment Modules are available ...

This is determined by:

what is installed ..

what zones are set ...

code changes ...

It is always a good idea with a new release that if you are upgrading and things are odd ... to remove/install/configure all modules for:
Payment
Shipping
Order Totals

Also, go to My Account after you login ...

Edit the address and Update ...

Now does the checkout work?

What was the name of the Zen Cart v1.3.5 Zip file that you downloaded and installed?