Can´t checkout

I have install the 1.35 version and look much better, i´m having a small bug that i can´t solve, i make a new zone, in the payment area i´m using only two:

-Cash on delivery
-Check/Money Order

when i try to check out in the second step i get this:

Sorry, we are not accepting payments from your region at this time.
Please contact us for alternate arrangements.
and i can´t go forward.

Some help please

Sounds like your zones are blocking the Payment modules ...

Check your Zone settings ...

Check your My Account info and make sure your address information is correct ...

Hi, I am having the same sort of problem.
I am only using PayPal as payment proccessor and actual procceesing works fine,
I also have some free articles for downloading, this is where the problem begins.

Sorry, we are not accepting payments from your region at this time.
Please contact us for alternate arrangements.

At the moment I am in the Philippines, I also work out of Sweden, this is whre my PayPal is registered, is it possible that ZenCart detects the IP address, and conflicts somehow whith the PayPal Module.

All my atributes seem correct, I had no problems in earlier versions of ZenCart.
I have an agreement checkbox installed, when I reach the page and get the error above, and now check the agreement box, the try checkout again, then the page for downloading appears, downloads work fine after that.

I'm sure I am missing something in this latest version, can someone point me in the right direction.

Thanks

You have a zone tied to your paypal module, restricting its use to customers residing in that zone.

The reason you're getting the "no methods for your region" message is that you have not configured any other payment methods for use outside the zone you used to restrict paypal.

So, either remove the restriction in your zen cart settings for paypal, or create another zone and add it to another payment method for non-paypal customers to use. Or just add another payment method, without zone restrictions, and "everyone" can use that method for payment if they desire. That means some will have both that option and paypal; but others will have only the other method.

I am having the same probelm...

Sorry, we are not accepting payments from your region at this time.
Please contact us for alternate arrangements.

I have no zones tied to my paypal module so I dont think thats the problem.. I have uninstalled and reinstalled all modules along with clearing my temp. files for IE and checking the page with Firefox. Any other ideas?

Have you an URL that we can peek at?

https://www.irozeny.com

I can add to cart ...

I can create account ...

I can get to checkout ...

I can get to checkout_shipping ...

I can get to checkout_payment ...

I can get to checkout_confirmation ...

What exactly is the problem? :unsure:

on the second step of checkout it states under payment method

"Sorry, we are not accepting payments from your region at this time.
Please contact us for alternate arrangements."

even when that isnt the case... why? and how can this be fixed?

Try making a new customer ...

I don't get the warning ...

I used Ohio, USA ...

Ah looks good... now I need to find the problem in the database... thanks for your help man... also if you would like to join in on the giveaway for the PS3 on our forums your more then welcome to participate for a chance to win.

What address were YOU using ?
What zones DO you have defined in Zone Definitions ?

for the address it was customers that were already in the database from all over the world... for Zones I am not using any.

I got the same response when trying to test a Free item on my new site. I didn't have the Zen free Charge enabled, only Paypal, and it gave me the error as mentioned, but I could still go forward (probably because it was free?).

I enabled the Zen Free Charge and a second attempt didn't give me the error, and said the Zen Free Charge was being used.

When I order a non-free item then Paypal IPN is selected as the payment method automatically.

I had similar problems after upgrading the shop.
I performed the update about few weeks ago and to my surprice there where new customers in the database but no new orders:S
The shop does not sell to much so sometimes things look quiet.
I was lucky one potential customer sent a mail about the problem.

I had no zones selected at all.

after selecting a zone saving and reselecting none for both ship and pay solved the problem:clap: