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Order total incorrect with discount pricing group + tax

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13 Sep 2006, 5:28 PM
#1
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dbrewster

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Order total incorrect with discount pricing group + tax

Hello.

I've just updated from 1.3.0.2 --> 1.3.5

I'm having a problem with order total when customer is a member of a 100% discount pricing group and pays state tax.

Member of discount group: yes, pays tax: no

order total is correct.

Member of discount group: no, pays tax: yes

order total is correct

Member of discount group: yes, pays tax: yes

order total is wrong.

Here's my order total configuration.

Here's an example:

I'd love to hear some ideas how to fix this.

thanks!!!

---Diana

13 Sep 2006, 9:35 PM
#2
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swguy

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Re: Order total incorrect with discount pricing group + tax

If you use re-calculate tax = none, the tax will be correct based on the original subtotal.

Scott

13 Sep 2006, 9:49 PM
#3
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swguy

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Re: Order total incorrect with discount pricing group + tax

... or include shipping = false in your order total config for group discount. This should leave him only paying the shipping, which you might be able to get rid of via a coupon.

Good luck,
Scott

PS> 100% off? What's the URL of your store? :)

14 Sep 2006, 2:09 PM
#4
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dbrewster

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Re: Order total incorrect with discount pricing group + tax

Thanks very much for your suggestions, swguy!

I poked around with the various re-calculate tax = none settings on group pricing and tax exempt, and finally came up with something that works correctly!

The 100% discount is so our sale reps can order samples from our store! :laugh:

---Diana

14 Sep 2006, 2:13 PM
#5
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Re: Order total incorrect with discount pricing group + tax

Glad it's working. I've said before on other threads that I think the easiest, most readily explainable discounting model should use re-calculate tax = none and include tax = false; this is certainly the way most retail bricks and mortar outlets work. Of course, this can cause problems for people who have to use VAT, etc. so YMMV.

Good luck,
Scott